Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Nicolas Lafrance

Nicolas Lafrance

Montreal,QC

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including communications and sensitive information handling. Committed to providing welcoming environment and ensuring smooth daily operations.

Overview

1
1
year of professional experience

Work History

Receptionist

Trylon Appartements
09.2023 - 12.2023
  • Greeted and directed approximately 20 visitors per day, ensuring a welcoming environment.
  • Resolved visitor inquiries promptly, fostering positive relationships with clients and vendors.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Restaurant Busser

Fairmont Hotels & Resorts
06.2023 - 07.2023
  • Assisted servers by clearing and resetting tables efficiently during high-volume dining periods, accommodating up to 80 clients daily.
  • Maintained cleanliness and organization of dining areas, ensuring positive guest experiences.
  • Supported kitchen staff by delivering dishes and beverages promptly to enhance service flow.
  • Monitored dining area for guest needs, proactively addressing requests to increase satisfaction.
  • Developed strong communication skills through interactions with guests and team members regularly.

Education

High School Diploma -

Collège Jean-Eudes
Montréal, QC
06.2023

Skills

  • Organization & Time management skills
  • Telephone & Data entry skills
  • Customer/Client relations
  • Verbal and written communication (EN & FR)
  • Adaptable to change
  • Excellent teamwork
  • Professional appearance
  • Fast learner
  • Positive attitude
  • Attention to detail

Languages

English
Native or Bilingual
French
Native or Bilingual
Portuguese
Limited Working
Spanish
Elementary

Timeline

Receptionist

Trylon Appartements
09.2023 - 12.2023

Restaurant Busser

Fairmont Hotels & Resorts
06.2023 - 07.2023

High School Diploma -

Collège Jean-Eudes

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Nicolas Lafrance