Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ankita Batra

Scarborough,ON

Summary

Dedicated and compassionate Early Childhood Assistant, certified in CPR and First Aid, with a strong background in customer service. Skilled in building positive relationships, maintaining safe environments, and supporting children’s growth and daily routines.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

No Frills
Scarborough, ON
01.2023 - Current
  • Assisted customers with product inquiries and service-related issues.
  • Maintained clean and organized sales floor for optimal shopping experience.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer complaints effectively to ensure satisfaction.
  • Trained new employees on customer service protocols and store operations.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

BBA - International Business Management

St. Clair College
Toronto, ON
04-2024

Skills

  • Child supervision and daily routine support
  • Safety and hygiene awareness
  • Positive communication with children and adults
  • Patience, compassion, and active listening
  • Classroom cleanliness
  • Teamwork and dependability
  • Time management and problem solving
  • Customer service and interpersonal skills

Certification

  • Early childhood Assistant Certificate 2025
  • CPR & First Aid Level

References

References available upon request.

Timeline

Customer Service Representative

No Frills
01.2023 - Current

BBA - International Business Management

St. Clair College
Ankita Batra