Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brooke Seymour

Lantz,NS

Summary

Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Tim Hortons
12.2022 - Current
  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Babysitter

Terrell
06.2021 - 09.2023
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within a home environment for the child in my care.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.

Education

High School Diploma -

Hants East Rural High School
Milford, NS

Skills

  • Child Supervision
  • Behavior monitoring
  • Routine management
  • Light Housekeeping

Languages

English
Full Professional

Certification

WHIMIS 2023

CPR 2023

Timeline

Customer Service Representative

Tim Hortons
12.2022 - Current

Babysitter

Terrell
06.2021 - 09.2023

High School Diploma -

Hants East Rural High School

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Brooke Seymour