Summary
Overview
Work History
Education
Skills
Training
Personal Information
Languages
Timeline
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Anjeannette Ignacio-Taino

Anjeannette Ignacio-Taino

Berthierville,QC

Summary

Dedicated food service manager with several years of experience overseeing staff and operations for the field. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.

Overview

15
15
years of professional experience

Work History

Swing Manager

Gestion Cejemar Inc (McDonald's)
Berthierville, Quebec
04.2023 - Current
  • Supervised daily operations and ensured compliance with food safety standards.
  • Trained team members on customer service and operational procedures.
  • Conducted regular inspections to maintain cleanliness and organization in the restaurant.
  • Monitored cash registers throughout shifts; reconciled tills at end of each shift according to company policy.

Assistant Restaurant Manager

Jollibee Platina Sta. Rosa Corporation
Santa Rosa, Philippines
10.2013 - 03.2023
  • Implementation and assurance of compliance on Food Safety, and Cleanliness Programs for the assigned area
  • Day-to-day operations effectiveness of Dine
  • In and Take-home Sales Services; Ensures customers' need are attended promptly
  • Sales building initiatives by providing leadership support to Restaurant Manager through client business relations for assigned institutional accounts and customer engagement
  • Assessment of opportunities in operations and cost management to ensure sales and growth targets are met, if not exceeded
  • Workforce management of the assigned store, which includes manpower planning, hiring and orientation/certification of new members in the team, managing of schedule and shifts
  • Implementation of other store administrative activities necessary to carry out the business such as but not limited to office organization, securing of government permits and Store Reports Preparation, and programs such as Store Safety

Customer Service Assistant

Metro Manila Shopping Mecca Corp
Santa Rosa, Philippines
06.2013 - 10.2013
  • Perform counter transactions
  • Receive cash/check, and issue receipt; conduct cross-selling, as necessary
  • Conduct cash and inventory count
  • Replenish cash fund from Treasury, and prepare report for Treasury
  • Reason for Leaving: Resigned due to new offered job

Restaurant Service Cashier Crew

Binan D and Ds Food Exchange Inc
Binan, Philippines
09.2012 - 10.2012
  • Handling the company's cash register wherever the point of sale of the restaurant
  • Entails collecting and counting money in behalf of the company
  • Welcoming customers and taking orders
  • Pay attention to customers and help in responding to their inquiries, resolving their complaints, and noting their suggestions.
  • Reason for Leaving: Resigned to give focus on studying

Restaurant Service Cashier Crew

8547 Food Corporation
Santa Rosa, Philippines
02.2012 - 08.2012
  • Handling the company's cash register wherever the point of sale of the restaurant
  • Entails collecting and counting money in behalf of the company
  • Welcoming customers and taking orders
  • Pay attention to customers and help in responding to their inquiries, resolving their complaints, and noting their suggestions.
  • Reason for Leaving: End of Contract

Restaurant Service Cashier Crew

WN Food Corporation
Santa Rosa, Philippines
11.2010 - 04.2012
  • Handling the company's cash register wherever the point of sale of the restaurant
  • Entails collecting and counting money in behalf of the company
  • Welcoming customers and taking orders
  • Pay attention to customers and help in responding to their inquiries, resolving their complaints, and noting their suggestions.
  • Reason for Leaving: End of Contract

Education

Bachelor of Science - Business Administration

Polytechnic University of the Philippines
Santa Rosa, Laguna
03.2013

Secondary -

Santa Rosa Science and Technology High School
Santa Rosa, Laguna
03.2009

Elementary -

Santa Rosa Elementary School Central II
Santa Rosa, Laguna
03.2005

Skills

  • Customer service excellence
  • Effective communication
  • Tact and diplomacy
  • Team leadership and motivation
  • Influencing skills
  • Quick learner
  • Organizational skills
  • Decision-making ability
  • Problem-solving expertise

Training

  • SP Mamplasan Packaging Corp, 12/10/12 - 02/16/13, SPMPC Liip Mamplasan, Biñan, Laguna, On the Job Training
  • Karina Building/JACCIS, 10/01/13 - 12/31/13, Ortigas Center, Pasig, Basic Operations Training Program - JFC

Personal Information

  • Height: 5'2
  • Weight: 70kg
  • Date of Birth: 06/24/92
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Married
  • Place of Birth: Philippines

Languages

English
Professional
French
Limited
Filipino
Native/ Bilingual

Timeline

Swing Manager

Gestion Cejemar Inc (McDonald's)
04.2023 - Current

Assistant Restaurant Manager

Jollibee Platina Sta. Rosa Corporation
10.2013 - 03.2023

Customer Service Assistant

Metro Manila Shopping Mecca Corp
06.2013 - 10.2013

Restaurant Service Cashier Crew

Binan D and Ds Food Exchange Inc
09.2012 - 10.2012

Restaurant Service Cashier Crew

8547 Food Corporation
02.2012 - 08.2012

Restaurant Service Cashier Crew

WN Food Corporation
11.2010 - 04.2012

Bachelor of Science - Business Administration

Polytechnic University of the Philippines

Secondary -

Santa Rosa Science and Technology High School

Elementary -

Santa Rosa Elementary School Central II

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Anjeannette Ignacio-Taino