Mawada Mahmoud Ali
Hamilton,ON
Summary
Skilled team player with strong understanding of business needs and solid background in analyzing data and improving information systems. Organized and results-oriented with top-notch project management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Swing Manager
McDonald's
04.2023 - Current
- Supervised teams' work to maintain consistent quality and performance levels
- Developed strategies for improving efficiency and productivity on the swing shift
- Managed daily operations in high volume, fast-paced restaurant
- Ensured compliance with health, safety, and sanitation regulations
- Resolved customer complaints professionally, ensuring satisfaction
- Monitored cash registers throughout shifts, reconciled tills at end of each shift according to company policy
Education
Post-Degree Certificate - Cyber Security Analytics
Mohawk College
Hamilton, ON04.2024
Bachelor of Business Administration - Management Information System
Future University
Cairo, Egypt02.2023
Skills
- Computer Skills
- Customer Service
- Microsoft Office
- Works Well Individually
- Problem-solving
- Avid Learner
- Detail-oriented
- Communication
- Object-Oriented Programming
- Java Programming Language
- Web Development Software
- Collaborative Leaner
- Commitment to Excellence
- Cybersecurity frameworks
- Network Security
- Data Analysis
Certification
- Food Handlers Certificate, May 2024
- Microsoft Certified: Security, Compliance, and Identity Fundamentals, April 204
- First Aid & CPR/AED level C, March 2023
- Mobile App Development using Flutter Framework with Next Academy, September 2022
- Java Programming: Solving Problems with Software with Duke University, April 2021
Timeline
Swing Manager
McDonald's
04.2023 - Current
Post-Degree Certificate - Cyber Security Analytics
Mohawk College
Bachelor of Business Administration - Management Information System
Future University
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