ANJALI KAPOOR
Mississauga
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management , event promotion and marketing. Adept at problem-solving and can coordinate multiple projects simultaneously.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Personal Banking Advisor
Royal Bank Of Canada, RBC
03.2023 - Current
- Achieved sales targets by consistently meeting or exceeding assigned quotas for new accounts
- Regional top performer in sales due to consistent delivery of quality advisory services, with a 94% in sales and compliance metrics
- Providing personalized banking solutions to increase customer retention through product recommendations
- Offering tailored advice, identifying financial needs while promoting digital banking options
- Monitoring account activity, identifying suspicious transactions, preventing fraud
HR Coordinator
Invivo and Red Nucleus
06.2021 - 12.2022
- Maintaining HR information systems keeping employee files accurate and up to date
- Facilitated hiring and onboarding with background and reference checks
- Partook in recruitment procedures, posted job ads, filtered applications, scheduled interviews, assisted in interviews and drafted offer letters
- Use of the HRIS systems, enabling efficient data management
- Collaborated with department to identify staffing needs, tailored to specific roles
HR Generalist
FCM and Flight Shop
04.2016 - 03.2021
- Achieved organizational objectives through strategic HR planning
- Reviewed existing policies for enhancing work productivity and talent management
- Managed benefits administration, to ensure accurate enrollment and timely processing of claims
- Complied with labor laws, to reduce legal risks through policy reviews and updates
Operations Coordinator
Shell Canada
03.2005 - 02.2016
Flight Attendant
Canada 3000 Airlines
02.2001 - 08.2003
Education
Digital Marketing & Business Technology -
CDI College Institute of Business, Technology and Healthcare
01.2020
Graduate Certificate - Human Resources Management
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON01.2011
MBA -
Institute of Management Studies
01.1994
Bachelors in Commerce -
HL College of Commerce
01.1992
Skills
- MS Office
- Revenue Generation
- Client Relations
- Time Management
- Organizational Skills
- Strong Interpersonal Skills
- Records Maintenance
- Project Management
- Relationship Management
- Teamwork Abilities
- Conflict Resolution
- Scheduling
- Social Media Marketing
- Digital Marketing
Certification
- First Aid & CPR
- Smart Serve
Languages
English
Hindi
Punjabi
Gujarati
French
Timeline
Personal Banking Advisor
Royal Bank Of Canada, RBC
03.2023 - Current
HR Coordinator
Invivo and Red Nucleus
06.2021 - 12.2022
HR Generalist
FCM and Flight Shop
04.2016 - 03.2021
Operations Coordinator
Shell Canada
03.2005 - 02.2016
Flight Attendant
Canada 3000 Airlines
02.2001 - 08.2003
Digital Marketing & Business Technology -
CDI College Institute of Business, Technology and Healthcare
Graduate Certificate - Human Resources Management
Sheridan College Institute of Technology And Advanced Learning
MBA -
Institute of Management Studies
Bachelors in Commerce -
HL College of Commerce
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