Anirudh Ravindran
Vancouver,British Columbia
Summary
Highly competent Customer Fulfillment Associate with noteworthy experience in order fulfillment, inventory management, and customer service. As i have been working in Walmart for more than 1.5 years, so well versed with operations, and the process had got opportunity to single handedly handle the team so I possess strong leadership abilities and effective communication skills that ensure smooth operations within fast-paced environments. Demonstrated ability to effectively manage tasks, solve problems proactively, and contribute positively to team performance. Made significant improvements in previous roles by optimizing work processes for better productivity and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Omni Customer Fulfillment Associate
Walmart
Vancouver, British Columbia
03.2023 - Current
- I used to pick and pack the online grocery orders of the customers, ensuring high quality standards while following safety measures for food hygiene.
- Use to carry out multiple roles within the team, like picking duties as well as the dispensing duties, which are to be covered.
- Also had worked with all the reports like unknown reports and availability reports, which is to be done on daily basis on post picking.
- Also working as a lead associate in the team, managing and covering exceptions, and helping in training new employees for picking and dispensing roles.
Relationship Manager, Banking Operations
IIFL securities
Ahmedabad, India, Ahmedabad
05.2022 - 10.2022
- I used to guide customers on how to deal with the different investment options that are available for them.
- Introduce the customers to different investment tools like trading and demat accounts, mutual funds, and different investment tools.
- Use to maintain monthly sales target regarding acquisition and also customer satisfaction.
Relationship Manager, Banking Operations
Angel Broking ltd
Ahmedabad, India, Ahmedabad
10.2021 - 04.2022
- Greeted and assisted customers with different investment opportunities that are available for the customers.
- Help the customers to diversify the portfolio and help them build their wealth.
Customer Service Representative
Infibeam Avenues Ltd
Gandhinagar, India , Gujarat, India
06.2020 - 05.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with order status and also helped them with the concerned queries that they use to come up with.
Relationship Manager, Banking Operations
5 Paisa Capital ltd
Ahmedabad, Gujarat, India
10.2019 - 05.2020
- Researched complex customer issues to identify solutions or provide appropriate referrals.
- Developed strong relationships with customers by providing excellent service and advice.
- Help the customers by introducing them with different investment oppurtunities over the market.
Customer Support Executive
Techmahindra
Ahmedabad, Gujarat, India
10.2018 - 09.2019
- Answered customer inquiries via phone, email, and chat.
- Provided detailed information about products and services.
- Resolved customer issues in a timely manner.
- Maintained accurate records of customer interactions.
Education
MBA - Accounting And Finance
University Canada West
Vancouver, BC06-2024
Bachelor of Technology - Computer Science
U V Patel College of Engineering
Mehsana, Gujarat, India06-2016
Skills
- Shipping procedures
- Returns handling
- Order ticket reading
- Shipment Preparation
- Item selection
- Quality Control
- Work order processing
- Pick-list processing
- Order Picking
- Barcode scanning
- Shipping and receiving
Accomplishments
- I have been awarded asa shining star of the store once as well as a shining star of the department multiple times for the hard work that I have done.
Languages
English
Professional
Hindi
Professional
Malayalam
Professional
Timeline
Omni Customer Fulfillment Associate
Walmart
03.2023 - Current
Relationship Manager, Banking Operations
IIFL securities
05.2022 - 10.2022
Relationship Manager, Banking Operations
Angel Broking ltd
10.2021 - 04.2022
Customer Service Representative
Infibeam Avenues Ltd
06.2020 - 05.2021
Relationship Manager, Banking Operations
5 Paisa Capital ltd
10.2019 - 05.2020
Customer Support Executive
Techmahindra
10.2018 - 09.2019
MBA - Accounting And Finance
University Canada West
Bachelor of Technology - Computer Science
U V Patel College of Engineering
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