Anh Thu Tran
North York,ON
Summary
- Advised and sold products to customers, meeting their needs and desires in a professional manner.
- Built and maintained relationships with customers, ensuring highest satisfaction.
- Maintained cleanliness and organization of the cashier area.
Balanced cash drawer at the end of each shift, ensuring accuracy - Provided excellent customer service by addressing inquiries and concerns.
Overview
9
9
years of professional experience
Work History
Sale Person
Tan Long Truong Trading Co., Ltd
04.2023 - 03.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Coffee Shop Owner
Self-employeed
08.2020 - 10.2022
- Reduced waste by closely monitoring inventory levels and implementing a more effective ordering system.
- Improved employee retention through comprehensive training programs and fostering a supportive work environment.
- Boosted sales with innovative marketing strategies, including social media campaigns and local partnerships.
- Ensured top-notch customer service through regular staff coaching sessions and performance evaluations.
Sales and Prep
Wrap&Roll
09.2017 - 08.2019
- ensures accuracy in food preparation, order processing, and maintaining cleanliness standards
- Strong time management: skilled in prioritizing tasks, working efficiently under pressure, and adapting to changing demands.
- Collaborative teamwork: contributes positively to team dynamics, supports colleagues, and enhances overall performance.
- Handling inquiries, complaints, and requests with professionalism and empathy
Cashier
CTD Butcher Shop
08.2015 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Diploma - Hospitality
TAFE College
Sydney, Aus07.2015
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Professional Working
Timeline
Sale Person
Tan Long Truong Trading Co., Ltd
04.2023 - 03.2024
Coffee Shop Owner
Self-employeed
08.2020 - 10.2022
Sales and Prep
Wrap&Roll
09.2017 - 08.2019
Cashier
CTD Butcher Shop
08.2015 - 07.2017
Diploma - Hospitality
TAFE College
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