ANGELITA CASIMIRO MAGTOLIS
Winnipeg,Canada
Summary
Creative food server dedicated to enhancing customer satisfaction through exceptional service and effective menu planning. Experienced in preparing quality food and beverages while maintaining compliance with health and safety standards. Seeking a long-term role to build strong relationships and contribute to a dynamic team environment.
Overview
22
22
years of professional experience
Work History
Food Counter Attendant
Tim Hortons
Bonnyville, AB
08.2024 - Current
- Prepared food and beverages to meet customer expectations and maintain quality standards.
- Operated cash register and processed customer payments with accuracy to enhance transaction speed.
- Delivered exceptional service that aligned with restaurant standards and strengthened customer satisfaction.
- Maintained cleanliness of workstations and dining areas.
- Followed safety protocols to ensure food quality and hygiene standards.
- Performed opening and closing duties such as cleaning work surfaces, restocking supplies.
School Custodian / Cafeteria Supervisor
Multiple Intelligence International School
06.2004 - 12.2023
- Managed the efficient and professional operation of the Multiple Intelligence Upper School Department cafeteria.
- Delivered high-quality, healthy food to stakeholders while maintaining professional service standards.
- Working with the Canteen Committee to ensure the canteen operates profitably.
- Ensured staff compliance with policies and procedures set by Canteen Committee.
- Financial management and record keeping.
- Managed inventory levels to ensure product availability and minimize waste.
- Maintained health and safety standards in accordance with health and safety policy.
- Implemented security measures to protect canteen assets and ensure safety.
Intern
Oceanlink Institute, Inc.
12.2014
- Completed hands-on training aboard ships for APEX program to enhance operational skills.
Skills
- Order taking
- Order delivery
- Serving food and beverages
- Knowledge of menu items
- Health and safety knowledge
- Cash handling operations
- Customer service
- Complaint resolution
- Promoting menu items
- Guest satisfaction
- Working in a highly demanding environment
References
- Mr. Neil Cobarrubias, Senior Countroom Cashier, Manitoba Liquor and Lotteries Crown Corporation, 204-470-2975
- Mrs. Selene S. Olvido, Principal, Chinese International School Manila, +639228334503
- Dr. Mary Joy Canon Abaquin, Founding Directress, Multiple Intelligence International School, +639178907687
Internship
Actual Shipboard Training APEX Program, Oceanlink Institute, Inc., 12/01/14
Timeline
Food Counter Attendant
Tim Hortons
08.2024 - Current
Intern
Oceanlink Institute, Inc.
12.2014
School Custodian / Cafeteria Supervisor
Multiple Intelligence International School
06.2004 - 12.2023