Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Ocampo

Anaheim

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for a strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Server

Moreno’s Restaurant
05.2022 - Current
  • Welcome guests to the restaurant when they are seated
  • Listen well to customers while taking orders to minimize errors
  • Check in with guests to ensure they are having a great experience
  • Complete any side work that is given every shift
  • Run credit card and cash transactions through a POS system
  • Split up tip amounts that vary from $150-$700 among the staff that help during the shift.

2nd Assistant Manager and PT Assistant Manager

Big 5 Sporting Goods
08.2018 - Current
  • Execute opening and closing procedures for store operations
  • Finalize daily operations by managing money and walking the store perimeter
  • Acknowledge customer complaints and found solutions to problems concerning store products
  • Gave part-time sales associates tasks and assured completion of such tasks
  • Inform all part-time sales and cashiers of daily goals to ensure a productive day of business
  • Implement proper merchandising of sales products
  • Train sales associates how to properly advertise sale products throughout the store

Operator

Dream Junction
09.2017 - 04.2018
  • Placed about 600 shirts a shift into pallets when ready to print
  • Scanned barcodes on labels and double-checked orders for quality
  • Maintained machine clean and checked that it was full of ink 5 to 7 times a shift
  • Completed target number of prints per 10-hour shift under a time constraint assigned by the supervisor

Education

Bachelor of Science - Accounting

California State University Dominguez Hills
Carson, CA
05-2026

Associate in Science for Transfer -

Orange Coast College
Costa Mesa, CA
12-2023

Skills

  • Skilled in enhancing customer experience
  • Fluent in English and Spanish
  • Conflict resolution with customers
  • Coordinating task distribution
  • Inventory oversight
  • Cash register management
  • Effective team participation in retail, warehouse, and restaurant contexts
  • Meticulous attention to order specifications
  • Reliable commitment to tasks
  • Effective customer engagement
  • Efficient cash transactions
  • Customer interaction

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server

Moreno’s Restaurant
05.2022 - Current

2nd Assistant Manager and PT Assistant Manager

Big 5 Sporting Goods
08.2018 - Current

Operator

Dream Junction
09.2017 - 04.2018

Bachelor of Science - Accounting

California State University Dominguez Hills

Associate in Science for Transfer -

Orange Coast College

Similar Profiles

CREATE PROFILE
Angel Ocampo