Andrew Chiedozie-Ukeje

• A passionate, open-minded multitasker with an ability for styling and customer service, calm and can work under pressure and is ready to pick up new skills and apply creativity at work.
• Provided feedback on customer complaints, inquiries, and suggestions to management for improvement.
• Resolved difficult customer issues in a timely manner while maintaining positive relationships with customers.
• Assisted customers with product information, order status updates, billing inquiries, and technical support.

Before starting my first job, I participated in a campaign and a bake sale where I learned about retailing and how to
connect with customers. This dramatically boosted my understanding of sales which I believe had a major impact on my outstanding performance there.

• Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
• Engaged customers in friendly, knowledgeable conversation to determine their needs, accepted payments, and offered appropriate change.
• Collaborated with other sales team members to meet group targets.
• Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.