Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Andrea Shorts

Yuba City

Summary

Financial leader with expertise in team development and efficient branch operations management. Proven track record of leading staff to surpass sales targets while maintaining high standards of customer service. Strong multitasking and time management skills contribute to a positive customer experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Branch Manager

Umpqua Bank
Yuba City
07.2013 - Current
  • Developed strategies to achieve target sales goals while enhancing branch loyalty.
  • Built strong rapport with clients through personalized financial product recommendations.
  • Trained and mentored teams to meet corporate service standards and improve performance.
  • Monitored daily branch operations, ensuring compliance with regulations and internal policies.
  • Assigned employee duties, examining work for accuracy and timeliness.
  • Networked within communities to identify business opportunities and strengthen client relationships.
  • Conducted performance reviews, providing feedback and coaching to enhance employee development.
  • Recruited new staff by posting job openings and conducting interviews for optimal fit.
  • Expert in loan products, lines of credit, and account options.
  • Managed employees' schedules and time-off requests.

Education

High School Diploma -

Yuba City High School
Yuba City
06-2006

Skills

  • Coaching and mentoring
  • Dependable
  • Attention to detail
  • Goals and performance
  • Operations management
  • Loan expertise
  • Staff management
  • Customer relationships

Certification

  • Notary Public

Accomplishments

  • Together Award in 2022
  • Top Assistant Manager Referral Award in 2024
  • Fraud Buster Award in 2024

Timeline

Assistant Branch Manager

Umpqua Bank
07.2013 - Current

High School Diploma -

Yuba City High School

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Andrea Shorts