Andrae Linton
HUB International
Windsor,Canada
1
Certification
9
years of professional experience
Professional with strong expertise in client relations, negotiation, and market analysis. Adept at fostering team collaboration and consistently achieving high-impact results. Highly adaptable, with skills in financial planning, risk management, and regulatory compliance. Known for reliability and flexibility in dynamic environments.
Work History
RIBO, Service Broker
8 Years 7 Months- Conducted comprehensive security reviews with clients to enhance fraud prevention measures.
- Conducted thorough reviews of manuals and help materials to ensure accuracy and compliance.
- Conducted regular assessments of manuals and language to enhance understanding and application.
- Orchestrated client engagement strategies to provide prompt and favorable experiences.
- Executed daily task completion for clients, including quoting and transaction processing.
- Handled high-priority escalations with diligence, ensuring customer needs were met effectively.
- Coordinated efforts to ensure all required documentation was obtained and submitted by established deadlines.
- Surpassed daily completion targets for requests, ensuring operational efficiency.
- Assisted in processing policy sales and billing inquiries. Supported the servicing of client policies and sales transactions. Facilitated billing operations and policy servicing tasks.
Auditor
11 Months- Performed detailed evaluations of third-party transactions to uphold financial integrity and compliance standards.
- Coordinated and addressed company correspondence, ensuring effective communication with partners through phone and email channels.
- Implemented file management strategies by organizing and preserving documents in both physical and digital formats.
- Reviewed transaction records and identified discrepancies, errors, and inconsistencies for timely resolution.
- Maintained a high level of accuracy while processing and auditing large volumes of transactions.
- Prioritized multiple audit assignments while consistently meeting productivity and quality targets.
Education
Bachelor of Arts - Liberal Arts
Skills
Customer service expertise
Business adaptability
Stress management
Communication skills
Client retention
Adapt effectively to stressful environments
Employee training
Certification
- Licensed Insurance Agent (R.I.B.O.) - 2018-present
Timeline
RIBO, Service Broker
HUB International
01.2018 - CurrentRead More
Auditor
Concentrix
02.2017 - 01.2018Read More
University of Windsor
Bachelor of Arts from Liberal Arts
Read More