Summary
Overview
Work History
Education
Skills
Timeline
Generic

DHARMENDER SINGH

St Catheriene

Summary

To secure a challenging position in a reputable organisation to expand my learnings, knowledge and skills.

Goal-driven insurance broker excited to leverage persuasive communication abilities, strong closing skills and several years' of experience to exciting new role. Successful at taking advantage of sales opportunities and enabling office growth.

Overview

7
7
years of professional experience

Work History

RIBO Insurance Broker

Scoop insurance
Welland
01.2024 - Current
  • Work as a team, in a queue , to ensure service levels are met and maintained
  • Casses risks, calculate premiums, bind coverage and prepare documentation
  • Achieved repeat business and referrals through personalized services.
  • Profiecncy with Applied ARS and EPIC.

CUSTOMER SERVICE AGENT

Policy bazaar
New Delhi
04.2020 - 08.2021
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints

TRAINEE

Hyderabad Marriott Hotels
Hyderabad
11.2019 - 03.2020
  • Worked alongside senior team members to learn related job tasks and roles
  • Entered and filed documents and records into system

CULINARY TRAINEE

Oberoi Flight Service
New Delhi
04.2018 - 05.2018
  • Streamlined food preparation and presentation tasks and recommended changes to boost cost savings
  • Received and stored food and supplies

Education

PGDM - Hotel And Resort Management

Lambton College
Mississauga, ON
09.2023

B.SC. - MARINE CATERING AND HOTEL MANAGEMENT

SUBBALAKSHMI LAKSHMIPATHY COLLEGE OF SCIENCE
MADURAI

Skills

  • Sales skills
  • Problem-Solving
  • Conflict Resolution
  • Clear Communication
  • Applied ARS
  • EPIC proficiency
  • Communication skills
  • Customer relationship management

Timeline

RIBO Insurance Broker

Scoop insurance
01.2024 - Current

CUSTOMER SERVICE AGENT

Policy bazaar
04.2020 - 08.2021

TRAINEE

Hyderabad Marriott Hotels
11.2019 - 03.2020

CULINARY TRAINEE

Oberoi Flight Service
04.2018 - 05.2018

PGDM - Hotel And Resort Management

Lambton College

B.SC. - MARINE CATERING AND HOTEL MANAGEMENT

SUBBALAKSHMI LAKSHMIPATHY COLLEGE OF SCIENCE
DHARMENDER SINGH