Anchit Mehata
Langley,BC
Summary
Highly skilled Sales and Service Specialist with relevant background in managing customer relationships, increasing sales, and improving service operations. Strengths include strong communication skills, negotiation tactics, problem-solving abilities, and strategic planning. Significant impacts made in previous roles include enhancing customer satisfaction rates, streamlining sales processes, and fostering team collaboration.
Overview
2
2
years of professional experience
Work History
Sales and Service Specialist
Kal Tire
Coquitlam, British Columbia
09.2023 - Current
- Managed the ordering, receiving, and invoicing of parts and materials using industry-specific software.
- Coordinated the efficient movement of inventory to ensure timely delivery and minimize downtime.
- Communicated closely with vendors to follow up on parts orders and resolve discrepancies.
- Tracked and maintained inventory levels, ensuring proper organization and accurate record-keeping.
- Assisted customers with parts selection, order status updates, and technical inquiries, ensuring excellent service.
- Worked collaboratively with cross-functional teams to ensure smooth operations and meet service targets.
Mobile Security Officer
Paladin Security
Burnaby, British Columbia
10.2022 - 05.2024
- Delivered high-quality customer service, addressing inquiries and resolving issues in a timely manner.
- Handled logistics coordination, ensuring the safe and accurate delivery of products and materials.
- Led or supported various team functions, ensuring operational goals were met efficiently.
- Developed strong organizational and problem-solving skills while maintaining a focus on customer needs.
Education
Post-Graduate Certificate - Logistics And Supply Chain Management
Kwantlen Polytechnic University
Surrey, BC12-2023
BBA - Business Administration And Management
SEMCOM
India09-2020
Skills
- Parts Management,
- Customer Service,
- Inventory Control,
- Software Proficiency,
- Team Collaboration,
- Logistics Coordination
- Business development
- Purchase orders
- Damaged goods returns
- Goal oriented
- Sales presentations
Timeline
Sales and Service Specialist
Kal Tire
09.2023 - Current
Mobile Security Officer
Paladin Security
10.2022 - 05.2024
Post-Graduate Certificate - Logistics And Supply Chain Management
Kwantlen Polytechnic University
BBA - Business Administration And Management
SEMCOM
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