ANASTASIJA BARLOV
Los Angeles
Summary
Customer-focused professional with extensive experience in luxury hospitality and high-end retail. Delivers exceptional service to upscale clientele, including fine dining and concierge roles. Specializes in inventory management, point-of-sale systems, and reservation platforms, utilizing tools like Excel, Google Sheets, and Shopify.
Overview
4
4
years of professional experience
Work History
Server
Roka Akor
CHICAGO
09.2025 - 04.2026
- Delivered exceptional customer service, enhancing guest experience in vibrant social club.
- Coordinated with kitchen staff to guarantee timely food delivery and uphold quality standards.
- Ensured cleanliness and organization of dining areas, contributing to smooth operations during busy shifts.
Sales Supervisor
LEAP COMPANY
Los Angeles
08.2024 - 07.2025
- Delivered personalized service to premium clientele, enhancing customer satisfaction.
- Coordinated daily administrative operations and client appointments to optimize workflow.
- Ensured inventory accuracy using CRM tools and cycle counts, supporting achievement of revenue targets.
- Los Angeles, CA
Server
Mother Tongue - Heimat Social Club
Los Angeles
02.2023 - 10.2023
- Delivered exceptional fine dining service in a private members-only wellness club, upholding the highest hospitality standards.
- Greeted and engaged with guests to create a welcoming and refined dining atmosphere. Personalizing service to suit individual preferences.
- Managed reservations and seating arrangements, optimizing guest flow and satisfaction.
- Provided knowledgeable guidance on food and beverage selections. Including wine pairings and chef recommendations.
- Maintained cleanliness and order across service stations, ensuring a seamless and luxurious guest experience.
- Worked in Los Angeles, CA, providing fine dining service.
Server
BOTTAIA WINERY POOL BAR
Temecula
01.2022 - 01.2023
- Delivered prompt, courteous poolside service to guests at upscale winery, enhancing guest satisfaction in a fast-paced environment.
- Managed high-volume sections with precision, anticipating guest needs to ensure timely food and beverage delivery.
- Maintained a clean and organized service area while supporting team operations to enhance the overall guest experience.
- Represented brand with professionalism and hospitality, fostering customer loyalty and encouraging repeat visits.
- Temecula, CA
Education
HIGH SCHOOL GRADUATE -
LINCOLN PARK HIGH SCHOOL
CHICAGOSkills
- CUSTOMER SERVICE & CUSTOMER ENGAGEMENT
- RETAIL SALES & SALES STRATEGY
- CLIENT RELATIONSHIP MANAGEMENT
- UPSELLING & CROSS-SELLING TECHNIQUES
- BEVERAGE MANAGEMENT
- HIGH VOLUME SECTION MANAGEMENT
- POS SYSTEMS
Timeline
Server
Roka Akor
09.2025 - 04.2026
Sales Supervisor
LEAP COMPANY
08.2024 - 07.2025
Server
Mother Tongue - Heimat Social Club
02.2023 - 10.2023
Server
BOTTAIA WINERY POOL BAR
01.2022 - 01.2023
HIGH SCHOOL GRADUATE -
LINCOLN PARK HIGH SCHOOL