Lupita Gonzalez Jimenez
Calgary,Canada
Summary
Motivated and reliable individual with strong experience in customer service and fast-paced retail environments. Skilled in creating a welcoming customer experience, handling cash transactions, and maintaining clean and organized workspaces. Known for being dependable, adaptable, and able to work independently or as part of a team. Eager to grow professionally and contribute positively in customer service or retail roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deli/Bakery & Meat Department Clerk
IGA
Kelowna, BC
10.2023 - 03.2026
- Provided customer service in a high-volume grocery environment, assisting approximately 40–80 customers per shift
- Prepared, packaged, and labeled deli, bakery, and meat products according to food safety standards
- Maintained cleanliness, sanitation, and proper food handling procedures
- Assisted with inventory control, stock rotation, and merchandising displays
- Supported team members during peak hours to ensure efficient service and customer satisfaction
Front Desk Associate
Tanning Salon
06.2025 - 03.2026
- Managed front desk operations and greeted clients in a professional and friendly manner
- Scheduled appointments and handled customer inquiries by phone and in person
- Processed cash transactions and balanced register at end of shift with accuracy
- Maintained daily cash records and ensured proper closing procedures were followed
- Maintained cleanliness and organization of the salon to ensure a positive customer experience
- Worked independently while managing multiple responsibilities in a busy environment
Deli/Bakery Clerk
IGA
Lake Country, BC
08.2020 - 09.2023
- Assisted customers with orders and product selection in a fast-paced retail environment
- Prepared and packaged bakery and deli items while following food safety guidelines
- Restocked shelves and maintained clean, organized product displays
- Ensured sanitation and hygiene standards were consistently followed
Education
Secondary School Diploma - undefined
Kelowna Secondary School
Kelowna, BC06.2025
Skills
Customer Service & Customer Engagement
Cash Handling & Register Balancing
Inventory Management & Stocking
Food Safety & Sanitation
Time Management & Multitasking
Communication & Teamwork
Ability to Work Independently
Fast-Paced Environment Experience
Reliability & Strong Work Ethic
Customer service
Knife handling
Workplace safety
Safety awareness
Certification
Food Safe Level 1
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
AVAILABILITY
- Flexible availability: evenings and weekends
- Open to part-time or full-time customer service / retail roles
Timeline
Front Desk Associate
Tanning Salon
06.2025 - 03.2026
Deli/Bakery & Meat Department Clerk
IGA
10.2023 - 03.2026
Deli/Bakery Clerk
IGA
08.2020 - 09.2023
Secondary School Diploma - undefined
Kelowna Secondary School