Anahita Gordan
ottawa,ON
Summary
Customer-focused retail professional with experience in sales, customer service, and women's fashion retail. Skilled at building positive customer relationships, assisting shoppers with product selection, and maintaining organized and visually appealing displays. Dependable and enthusiastic about creating positive shopping experiences.
Overview
7
7
years of professional experience
Work History
Owner
Women’s Clothing Online Store
Tehran, Iran
06.2021 - 04.2025
- Managed customer communication, orders, and product inquiries for an online women’s clothing business.
- Promoted products and assisted customers in choosing suitable styles.
- Handled customer concerns and maintained positive client relationships.
Sales Assistant
Javan Chideman Saze
Tehran, Iran
10.2020 - 04.2024
- Assisted customers with product selection and answered questions about features and usage.
- Built strong customer relationships through friendly and professional service.
- Supported promotional activities and helped maintain organized product displays.
Sales Assistant
Ofoq Kourosh Chain Stores
Tehran, Iran
03.2018 - 09.2020
- Helped customers locate products and provided product recommendations.
- Restocked shelves and maintained organized inventory displays.
- Worked in a fast-paced retail environment while delivering customer support.
Education
MSc - IT Engineering‑Management Information Systems
Pouyandegan Danesh Higher Education Institute
Mazandaran, Iran02-2016
BSc - IT Engineering
Mazandaran University of Science & Technology
Mazandaran, Iran09-2011
Skills
- Customer Relationship Building
- Visual Merchandising & Store Presentation
- Women’s Fashion & Styling Interest
- Strong Communication and Interpersonal Skills
- Product Recommendations
- Customer Support
- Attention to Detail
- Computer Proficiency and Microsoft Office
Languages
- Persian, Native
- English, Conversational
Timeline
Owner
Women’s Clothing Online Store
06.2021 - 04.2025
Sales Assistant
Javan Chideman Saze
10.2020 - 04.2024
Sales Assistant
Ofoq Kourosh Chain Stores
03.2018 - 09.2020
MSc - IT Engineering‑Management Information Systems
Pouyandegan Danesh Higher Education Institute
BSc - IT Engineering
Mazandaran University of Science & Technology