Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sara Mahmood

Milton,ON

Summary

Astute Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

OWNER

OMG DÉCOR
01.2017 - Current
  • Collaborated with clients to create unique and memorable event themes, resulting in increased customer satisfaction.
  • Managed day-to-day business operations.
  • Conducted client consultations to understand requirements and preferences.
  • Presented design proposals to clients to establish clear project expectations and goals.
  • Negotiated with suppliers to secure favorable pricing on high-quality materials while maintaining budget constraints set forth by clients.
  • Trained new team members on decor installation techniques, promoting efficient event setups and teardowns.
  • Stayed current on industry trends to provide clients with innovative design ideas, leading to higher client retention rates.
  • Assisted couples in selecting appropriate color schemes and design elements based on their personal preferences and venue requirements.
  • Increased company exposure by showcasing completed projects via social media platforms, attracting new clientele through engaging visuals.
  • Developed strong relationships with local venues, fostering partnerships that led to increased referrals for our services.
  • Mentored junior decorators in skills such as floral arrangement techniques, fabric draping, and lighting design, fostering professional growth within the team.
  • Provided excellent customer service by promptly addressing any concerns or changes requested by clients during the planning process.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Sales Manager

Precision Coils
02.2013 - 08.2017
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Established and cultivated solid business relationships with new or existing customers.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Customer Service Representative

FA CO-OP
01.2006 - 11.2009
  • Top Performer In Sales
  • Met with various clients and Real Estate agents each day to get new business
  • Provided clients financial advice on Loans, Line Of Credit and Mortgage Rates
  • Dealt with various Lenders to represent the client and assure a mutually agreeable mortgage rate
  • Effectively managed Internal/External communications and relationships.
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.

Insurance Underwriter

Echelon General Insurance
10.2002 - 11.2005
  • Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
  • Reduced claim losses by applying expert knowledge in identifying potential risks and setting appropriate premiums.
  • Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
  • Maintained compliance with industry regulations and company guidelines during all underwriting activities.
  • Improved risk assessment accuracy by conducting thorough investigations and evaluating insurance applications.
  • Achieved high levels of customer retention through personalized service and attention to detail in policy creation.
  • Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
  • Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.

Education

Law And Security -

Sheridan College
Brampton, ON
11.2004

Skills

  • Initiator
  • Client Relations
  • Resilience Under Pressure
  • Networking
  • Persuasion techniques
  • Sales Strategies
  • Building rapport
  • Product and service knowledge
  • Upselling strategies
  • Customer Relationship Building
  • Sales Quota Achievement

Languages

Urdu
Hindi
Punjabi

Certification

Currently in the process of obtaining RIBO License

Timeline

OWNER

OMG DÉCOR
01.2017 - Current

Sales Manager

Precision Coils
02.2013 - 08.2017

Customer Service Representative

FA CO-OP
01.2006 - 11.2009

Insurance Underwriter

Echelon General Insurance
10.2002 - 11.2005

Law And Security -

Sheridan College

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Sara Mahmood