ABIGAIL THIBODEAU
Fredericton,NB
Summary
Friendly, hard working and detail oriented individual, seeking full time or part time employment. Looking to bring reliable and well-developed skills to a new position.
Overview
5
5
years of professional experience
Work History
Turndown Attendant
Vintage Hotels
04.2023 - 07.2024
- Collaborated with front desk staff to address guest requests or concerns, resulting in swift resolution and enhanced guest satisfaction.
- Effectively communicated with team members, fostering an environment of open dialogue and teamwork to achieve departmental goals.
- Upheld a professional demeanor while interacting with guests, promoting a positive image for the hotel brand.
- Displayed a strong work ethic by consistently arriving on time for scheduled shifts and completing all assigned tasks efficiently.
- Demonstrated strong attention to detail during turndown service, ensuring all aspects met or exceeded guest expectations.
Front of House Sales Associate
The Village Flower
09.2020 - 03.2023
- Assisting customers with their purchases
- Restocking/organizing inventory
- Processing customer orders
- General flower and plant processing/ daily care
- Regular cleaning of design studio and storefront
- Opening/closing of the store daily
- Delivery assistant during peak holidays
Midway Redemption Attendant
HOCO Entertainment & Resorts
04.2019 - 08.2019
- Redeem customer tickets for prices
- Notify technicians of issues with malfunctioning games
- Responsible for stocking prize booth and keeping it tidy
- Responding to customer complaints/issues and directing them to the appropriate staff member to handle
- Responsible for opening/closing prize booth daily
Education
OSSD -
Saint Michael Catholic High School
Niagara Falls, ONSkills
- Flexibility
- Guest Relations
- Initiative-taking
- Teamwork
- Safety awareness
- Hospitality industry
- Inventory and supply
- Work Prioritization
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
References
Available on request
Languages
English
Native or Bilingual
Timeline
Turndown Attendant
Vintage Hotels
04.2023 - 07.2024
Front of House Sales Associate
The Village Flower
09.2020 - 03.2023
Midway Redemption Attendant
HOCO Entertainment & Resorts
04.2019 - 08.2019
OSSD -
Saint Michael Catholic High School
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