Amy Dehetre
Guelph,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Barista, Bartender & Server
Gibson & Company - Cafe and Wine Bar
Collingwood, ON
09.2021 - 08.2023
- Greeted customers and provided excellent customer service.
- Prepared espresso beverages
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Organized storeroom inventory
- Performed opening and closing duties
- Prepared and served cocktails from bar recipes and served wine, draft and bottled beer.
- Balanced daily registers and generated sales reports for management.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Calibrated espresso grinders regularly
Retail Sales Associate
Hatley
Blue Mountain , ON
08.2020 - 09.2021
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Operated point-of-sale systems accurately to process payments and returns from customers.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Maintained records related to sales for store management.
- Placed special orders or called other stores to find desired items.
Education
High School Diploma -
Our Lady of The Bay Catholic Secondary School
Collingwood, ON06-2021
Bachelor of Arts - Political Science
University of Guelph
Guelph, ONSkills
- Smart Serve certified
- Bar and table service experience
- Menu Memorization
- Point of sale systems
- Able to stand 9-12 hours
- Outgoing personality & outstanding customer service
- Beer,wine, and Cocktail knowledge
- Extensive espresso based beverage knowledge
- Latte art
References
References available upon request.
Timeline
Barista, Bartender & Server
Gibson & Company - Cafe and Wine Bar
09.2021 - 08.2023
Retail Sales Associate
Hatley
08.2020 - 09.2021
High School Diploma -
Our Lady of The Bay Catholic Secondary School
Bachelor of Arts - Political Science
University of Guelph
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