Amit Kumar Vashishta
Mississauga,ON
Summary
Experienced professional with seven years in the manufacturing, service, and hospitality sectors. Demonstrated proficiency in supervising senior management and effectively managing customer relations, supply chains, training initiatives, personnel, and strategic planning. Skilled in team management and fostering a collaborative work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operation Officer III
Credit Centre Operations RESL Funding, TD Bank Group
04.2022 - Current
- Helped facilitate the transmission of documentation to external solicitors, assessed incoming documents, and managed the activation process for solicitor, in-house, and re-use registration products.
- Obtained in-depth knowledge of RESL products and acted as Subject Matter Expert for peers by creating various job aids
- Ensured necessary due diligence is taken to support the accuracy of all transactions
- Supported partner relationships and maintained operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met
- Handled partner irritants by utilizing the established partner problem resolution process both internally and externally and escalated
- Producing a range of job resources for tasks across solicitor, in-house, and re-use stations to support the professional development of peers and colleagues.
Education
BBA - Computer Aided Management
Guru Gobind Singh Indraprastha University
New Delhi, India2012
Some College (No Degree) -
Full Stack Data Science Program
Skills
- Well-versed with RESL TD products
- Partner focused
- Detailed oriented
- Proficient in
- Microsoft Suite, Google Sheets
- Data Analysis in SQL, Python and tableau
- Ability to prioritize and multitask
- Adaptive to dynamic and fast-paced work environments
- Critical and analytics skills
Certification
Microsoft Excel
Tableau
Preparing for Six Sigma White and Yellow Belt
Projects
- Contributed actively to the Canada Post loan remediation project.
- Developed knowledge assessment tests for each RESL station to pinpoint proficiency gaps at officer, station, and team levels
Timeline
Operation Officer III
Credit Centre Operations RESL Funding, TD Bank Group
04.2022 - Current
BBA - Computer Aided Management
Guru Gobind Singh Indraprastha University
Some College (No Degree) -
Full Stack Data Science Program
Microsoft Excel
Tableau
Preparing for Six Sigma White and Yellow Belt
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