Amelia Hara
Kingsburg,CA
Summary
Experienced nurse leader and director seeking a role in a dynamic healthcare organization that values professional development and innovation. Dedicated to improving patient care, operational efficiency, and overall organizational success. Skilled in enhancing systems and aligning technical solutions with business objectives, with a proven track record of leading projects and driving organizational growth.
Overview
15
15
years of professional experience
Work History
Director of Clinical Quality
Inspire Health Medical Group
03.2021 - Current
- Tracked trends and suggested enhancements to both challenge and refine company policies and Procedures.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Leveraged data and analytics to make informed decisions and drive clinical improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with external vendors and suppliers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
LVN Supervisor and Clinical Services Trainer
United Health Centers
08.2010 - 02.2021
- Collaborated with interdisciplinary team of healthcare providers to address patients' needs through effective intervention and care planning.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Generated reports detailing findings and recommendations.
- Devised and implemented processes and procedures to streamline operations.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed job-specific competencies and performance standards.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- Wrote training manuals for Medical Assistants and LVN positions according to strict company guidelines and clinical protocols.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Master of Science - Nursing – Leadership and Administration
Capella University
Minneapolis, Minnesota02.2025
Bachelor of Science - Nursing
Capella University
Minneapolis, Minnesota06.2024
Associate Degree - Nursing (ADN)
College of the Sequoias
Visalia, California12.2023
Skills
- Staff Development & Training
- Procedural Oversight
- Leadership & Supervision
- Regulatory Compliance
- Quality Improvement Initiatives
- Strategic Planning
- Staff management
- Project management
- Staff development
- Resource Management
- Clinical Knowledge
- Multitasking and organization
- Process improvement
- Budget management
Timeline
Director of Clinical Quality
Inspire Health Medical Group
03.2021 - Current
LVN Supervisor and Clinical Services Trainer
United Health Centers
08.2010 - 02.2021
Associate Degree - Nursing (ADN)
College of the Sequoias
Master of Science - Nursing – Leadership and Administration
Capella University
Bachelor of Science - Nursing
Capella University
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