Amber Collins
South Lake Tahoe
Summary
To find a stable job in which I can grow as a professional, and help the company I work for grow or continue to thrive.
Overview
15
15
years of professional experience
Work History
Room Inspector/Houseman
Hotel Becket
South Lake Tahoe, CA
05.2024 - Current
- Conducted thorough inspections of guest rooms to maintain high cleanliness and presentation standards.
- Coordinated with housekeeping staff to optimize room readiness and enhance overall guest experience.
- Trained new team members on inspection protocols, ensuring adherence to quality assurance guidelines.
- Identified maintenance issues during inspections, facilitating timely repairs and minimizing guest disruptions.
- Implemented inventory checks for cleaning supplies, promoting efficient resource management in daily operations.
- Collaborated with front desk personnel to verify room statuses and manage guest expectations effectively.
- Reviewed inspection reports regularly to identify trends and areas for improvement in room quality.
- Developed checklists for room inspections, standardizing procedures across the inspection team for consistency.
- Collaborated with various team members to meet guests' requests.
- Assisted in reducing guest complaints by diligently inspecting rooms for maintenance, housekeeping, and safety issues.
Cashier
Grocery Outlet Bargain Market
South Lake Tahoe, CA
07.2018 - 11.2023
- **Processed customer transactions efficiently using the point-of-sale (POS) system.**
- **Maintained cleanliness and organization of the front counter and dining area.**
- **Assisted in training new cashiers on register operations and customer service standards.**
- **Resolved customer inquiries and complaints with professionalism to enhance satisfaction.**
- **Monitored inventory levels for front-line supplies, alerting management when restocking was needed.**
- Greeted customers entering store and responded promptly to customer needs.
General Labor
Star Kstaffing
08.2016 - 06.2018
- Learned how to work in a bottling line
- Learned how to work in shipping and receiving
Supervisor
Pleasure Cove Marina
02.2015 - 07.2016
- Supervised the cleaning crew
- Performed hourly rounds of bathroom checks
- Complete check outs
- Perform room maintenance
- Worked entry gate on Saturday
- Verify reservations
- Take payments
Cashier
McDonalds
09.2013 - 11.2014
- Register
- Cash handling
- Order taking
- Food line
Cashier/Food Prep
Taco Bell
05.2011 - 02.2013
- Register
- Cash handling
- Order taking
- Food line
Education
High School Diploma -
Sem Yeto High
Fairfield, CA06.2000
Skills
- Housekeeping
- Maintenance
- Health and safety regulations
- Team supervision
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Cash handling expertise
- Money handling
- Product restocking
- Team collaboration
- Merchandise stocking
Websites
Section name
www zzz qjl90
Timeline
Room Inspector/Houseman
Hotel Becket
05.2024 - Current
Cashier
Grocery Outlet Bargain Market
07.2018 - 11.2023
General Labor
Star Kstaffing
08.2016 - 06.2018
Supervisor
Pleasure Cove Marina
02.2015 - 07.2016
Cashier
McDonalds
09.2013 - 11.2014
Cashier/Food Prep
Taco Bell
05.2011 - 02.2013
High School Diploma -
Sem Yeto High