AMAOGE JACINTA EZE
Moose Jaw,SK
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
FOOD TANK NIGERIA LIMITED
02.2020 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered constant flow of customer calls with minimal wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
CUSTOMER SERVICE OFFICER
PEACE MICRO FINANCE BANK LIMITED
08.2017 - 12.2018
- Assisted call-in customers with questions and orders
- Responded to customer calls and emails to answer questions about products and services
- Promoted company brand and unique offerings through personalized customer service
- Established and accurately prepared customers accounts to complete new purchases
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Updated account information to maintain customer records
- Exhibited high energy and professionalism when dealing with clients and staff
Education
No Degree - AGRICULTURE AND FOOD PRODUCTION
Saskatchewn Polytechnic
Moose Jaw, SK08.2026
Skills
- Excellent Communication
- Team building
- Planning and Coordination
- Critical Thinking
- Attention to Detail
- Problem-Solving
Languages
English
Professional Working
Accomplishments
- Achieved results through effectively helping with any task
- Documented and resolved issues which led to positive results .
Additional Information
I am a student of Agricultural and food production in Saskatchewan Polytechnic. Though, i do not have canadian job experience but my skills are as follows:
- i am inclined to learning
- team worker
- customer relationship
- good leadership if given opportunity
- cash manager
- profit making if given opportunity through the company's rules and regulations.
Timeline
Customer Service Representative
FOOD TANK NIGERIA LIMITED
02.2020 - 07.2023
CUSTOMER SERVICE OFFICER
PEACE MICRO FINANCE BANK LIMITED
08.2017 - 12.2018
No Degree - AGRICULTURE AND FOOD PRODUCTION
Saskatchewn Polytechnic
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