Amanpal Kaur
Surrey,BC
Summary
Skilled Dispatch and Fright Brokerage Specialist focused on maximizing company success through effective use of dispatch-related software such as Avaal eManifest, Avaal Freight Management, Expert and LoadLink, and problem-solving abilities. Top-notch communicator with excellent time management, administrative, and customer service skills. Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Dispatch and Freight Brokerage Specialist
Rai Dispatch Training
08.2023 - 09.2023
- Posted availability of trucks on the load link to find a suitable load, and handled the documentation with the load broker and further to the shipper, consignee, and drivers.
- Managed Avaal eManifest for generating entry numbers to cross the border by providing ACE and ACI details which are mandatory to have an entry number.
- Alongside Avaal eManifest, know-how to use Avaal Freight Management and Expert software to track the completion and digital record of daily operations.
- Managed accounts payables and receivables especially the payments from the broker starting with generating the company's bills till the remittance email from the broker as the proof of closing the deal and handled drivers' pay cheques.
Guest Service Representative and Processor
Krispy Kreme
01.2022 - 08.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Welcomed guests on arrival, displaying a professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Education
No Degree - Dispatch And Freight Brokerage Specialist
Rai Disptach Training
Brampton, ON09.2023
MBA - Business Administration
University Canada West
Vancouver, BC07.2023
BBA - Business And Organizational Administration
Gurukul College of Business
Punjab, India 05.2015
Skills
- Emergency Response
- Customer Relations
- Proficient in Avaal eManifest, Avaal Frieght Management and expert
- Multitasking
Languages
Timeline
Dispatch and Freight Brokerage Specialist
Rai Dispatch Training
08.2023 - 09.2023
Guest Service Representative and Processor
Krispy Kreme
01.2022 - 08.2023
No Degree - Dispatch And Freight Brokerage Specialist
Rai Disptach Training
MBA - Business Administration
University Canada West
BBA - Business And Organizational Administration
Gurukul College of Business
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