Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amaninder Singh

Edmonton,AB

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

4
4
years of professional experience

Work History

Customer Service Executive

D-MART
02.2020 - 04.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Made outbound calls to obtain account information.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Guest Experience Leader

The Food Dimension
05.2022 - 02.2024
  • Increased customer satisfaction ratings by 20% through prompt and friendly service.
  • Processed an average of 120 orders per shift with 100% accuracy.
  • Trained and onboarded new members reducing training time by 20%.
  • Proposed or approved modifications to project plans.

Education

High School Diploma -

MVM Public School
India
04-2020

Diploma - Advanced Business Management

Northern

Skills

  • Customer Relationship Management
  • Issue Escalation
  • Payment management
  • Customer Needs Assessment
  • High-energy attitude
  • Organizational Skills
  • Excellent Communication
  • Calm Under Pressure
  • Continuous Learner
  • Strong multitasking abilities

References

References available upon request.

Timeline

Guest Experience Leader

The Food Dimension
05.2022 - 02.2024

Customer Service Executive

D-MART
02.2020 - 04.2022

High School Diploma -

MVM Public School

Diploma - Advanced Business Management

Northern

Similar Profiles

CREATE PROFILE
Amaninder Singh