Summary
Overview
Work History
Education
Skills
Timeline
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AMANDEEP SANGHA

Brampton,ON

Summary

An organized, motivated, and dedicated individual with strong time management and organizational skills, seeking opportunities to provide excellent customer service and a positive attitude in various work settings. Known for punctuality and flexibility and excel in building and maintaining relationships with diverse stakeholders in fast-paced settings. Additionally, the dependability and willingness to take on added responsibilities contribute to overall team success and empowering work culture.

Overview

2
2
years of professional experience

Work History

Office Administrator

LIMITLESS REHAB
05.2023 - 07.2023
  • Interacted with customers by phone, email, and in-person to provide information and resolve customer concerns.
  • Maintaining electronic and paper filing systems, as well as copying, scanning, faxing, and filing papers for effortless retrieval of information.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Conducted data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Sales Associate

UNDER ARMOUR
10.2021 - 06.2022
  • Helped customers find specific products, answered questions, and offered product advice to meet customers needs and exceed sales goals
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Used technology resources to assist customers in locating, selecting, and ordering items not available in store
  • Processed sales transactions to prevent long customer wait times
  • Trained and supported new sales representatives
  • Answered incoming telephone calls to provide store, products, and services information
  • Organized and loaded product shipments and boxes

Ride Operator

CANADA'S WONDERLAND
06.2021 - 09.2021
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations
  • Cleaned rides to reduce the spread of germs by wiping down handles and removing trash
  • Fastened and checked guest’s seatbelts and pulled down safety bars to prevent injuries during ride
  • Trained new employees on ride operations, pointing out safety mechanisms and features

Education

B.HRM - HUMAN RESOURCES MANAGEMENT

York University
Toronto, ON

HIGH SCHOOL DIPLOMA - undefined

Louise Arbour Secondary School
Brampton, ON
06.2019

Skills

  • Customer service and sales expertise
  • Issue resolution abilities
  • Strong verbal/written communication
  • Computer skills - proficient in Microsoft Office applications such as Word, PowerPoint, and Excel
  • Inbound phone call handling
  • Correspondence and office documents
  • Recordkeeping and file management
  • Financial records and processing
  • Punctual and reliable
  • Appointment organization

Timeline

Office Administrator

LIMITLESS REHAB
05.2023 - 07.2023

Sales Associate

UNDER ARMOUR
10.2021 - 06.2022

Ride Operator

CANADA'S WONDERLAND
06.2021 - 09.2021

B.HRM - HUMAN RESOURCES MANAGEMENT

York University

HIGH SCHOOL DIPLOMA - undefined

Louise Arbour Secondary School

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AMANDEEP SANGHA