Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Sandfly

Edmonton,Alberta

Summary

  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Cultural & Community Support Services

Hope Mission
06.2023 - Current
  • Coordinated and managed volunteer activities for community service projects.
  • Led group discussions and activities to meet different community needs.
  • Approached issues proactively to best meet current and future community needs.
  • Facilitated community outreach to expand participation and support.
  • Assisted clients with obtaining housing, employment and support resources.


Intake Specialist

Hope Mission
04.2020 - Current
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Assessed clients' needs and determined eligibility for intake services.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Facilitated client access to supportive services such as housing and job placement.
  • Monitored progress towards service plan goals.
  • Facilitated outreach activities to build community awareness.

Cashier

Ardmore Golf & Country Club
08.2015 - 09.2017


  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Blackjack Dealer / Waitress

Casino Dene, Cold Lake First Nation
02.2009 - 07.2015


  • Dealt cards and winnings to customers.
  • Inspected, shuffled and delivered cards to guests in play at gaming table.
  • Learned and followed company procedures to maintain consistency and standards.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Handled and shuffled cards and playing pieces to maintain game integrity.

Education

Grade 10 -

Onion Lake Comprehensive High School
2004

Skills

  • Support Services
  • Guest Services
  • Intake Services
  • NCI (Nonviolent Crisis Intervention)
  • First Aid

Timeline

Cultural & Community Support Services

Hope Mission
06.2023 - Current

Intake Specialist

Hope Mission
04.2020 - Current

Cashier

Ardmore Golf & Country Club
08.2015 - 09.2017

Blackjack Dealer / Waitress

Casino Dene, Cold Lake First Nation
02.2009 - 07.2015

Grade 10 -

Onion Lake Comprehensive High School

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Amanda Sandfly