Sharmaine Kenie M. Campbell
Scarborough
Summary
Experienced with providing personal care and support to individuals with diverse needs . Utilizes effective communication and empathetic interaction to enhance patient well-being. Knowledge of best practices in personal support work and maintaining patient dignity. An empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in LTC homes and community settings providing guidance and encouragement to patients through physical and emotional support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Community Support Lead
March Of Dimes Canada
09.2022 - Current
- Provide leadership in the efficient and safe delivery of CSS services to consumers to
consumers with disabilities - Lead a group of attendants in providing assistance to consumers with the non-
medical activities of daily living. - Participate in the on-call rotation
- Assist in the renewal and management of consumer service agreement and assist
with accessing community resources for the consumers - Ensure the orientation, continuous goal setting, problem solving and service
planning with consumers. - Provide on the job training to all newly hired attendants and provide ongoing
leadership and coaching to all attendants. - Participate in quality improvement activities.
- Display diplomacy with consumers, attendants, other service centers and agencies
- Manage change in a constructive and positive fashion
- Service delivery resolution and handle conflict resolution
PERSONAL SUPPORT WORKER
PERSONAL ATTENDANT CARE (PAC)
03.2020 - 09.2022
- Meal Preparation, Feeding Assistance, Light housekeeping, ROM exercises, transfers, Daily use of Hoyer lifts, Shower service, sponge bath, dressing and grooming, peri-care, catheter care, condom catheter care, incontinent care, toileting, laundry
- Monitored client health and well-being, promptly reporting changes to healthcare professionals.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Assisted with daily living activities, ensuring comfort and dignity for all clients.
- Advocated for client rights and preferences, fostering trust and open communication with families.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Trained and mentored new staff on best practices in personal support and client engagement.
- Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
CARE-GIVER
PRIVATE HOME
07.2013 - 03.2018
- Care and wellbeing of 3 babies (twin girls-6mths and 1 boy-1yr 1/2). ADL included: feeding, bathing, dressing, night-time tuck-ins, laundry, cooking, light house cleaning, outdoor activities, homework, transport to and from school, accompany to doctor visits and afterschool programs
Education
PSW CERTIFICATE -
ARCHBISHOP ANTHONY MEAGHER CATHOLIC CONTINUING EDUCATION CENTRE
03.2019
HIGH SCHOOL DIPLOMA - undefined
L.N.COAKLEY HIGH
06.1995
Skills
- Ability to lead in the efficient and safe delivery of psw services to consumers with disabilities
- Ability to lead a group of psw in providing assistance to consumers with activities of daily living
- Renewal and management of consumer service agreement and assist with accessing community resources for the consumers
- Bloodborne Pathogen training
- Accessibility Standard Training
- Durham Bowel and Bladder Training
- Care Training
- Cannabis -Workplace Implication training
- CPR Recertification
- Health & Safety Awareness Training
- Durham Lift and Transfer Training
- Durham Fire and Safety Training
- Routine Practice Training
- WHMIS 2015
- Ensure the orientation, continuous goal setting, problem solving and service
planning with consumers - Provide on the job training to all newly hired attendants and provide ongoing
leadership and coaching to all attendants
- Participate in quality improvement activities
- Display diplomacy with consumers, attendants, other service centers and agencies
- Ability to manage change in a constructive and positive fashion
- Service delivery resolution and handle conflict resolution
- Great listener
- Excellent written and verbal communication skills
- Strong interpersonal and communication skills
- Skilled at solving complex problems in a systematic and thorough fashion
- Results-driven, flexible environmental paced
- Promote high standard of safety in all activity
- Leadership & Communication
- Customer service
- Client communication
- Training and coaching
- Documentation and reporting
- Support services
Certification
- Valid Standard First Aid & CPR Level A B C HCP with AED Awareness
- Client Centered Care e-Learning Course (RNAO)
- Feeding Certificate Program
- RNAO of Ontario Delirium, Dementia and Depression in Older Adults e-learning Course
- Risk Management & Injury Prevention
- Community Advantage Rehabilitation Lift, Transfer and Equipment
- Preventing and Addressing Abuse and Neglect of Older Adults (RNAO) 4 Modules
- Workplace Violence Prevention Education (RPNAO)
- Public Health Ontario (IPAC) Core Competencies (6 Modules)
- Workplace Hazardous Materials Information System (WHMIS 2015)
- On-line AIX Safety WHMIS
- Institute of Health Policy, Management and Evaluation
- Certified Food Handler
- Ministry of Labour Training Module Worker Health and Safety Awareness
- Breastfeeding e-Learning Course (RNAO)
- Valid Driver’s License with insured vehicle
- Clear Police Check Certificate
- Medically Approved Form
Disclaimer
CLASSIFIED – INTERNAL USE
Languages
English
Full Professional
Timeline
Community Support Lead
March Of Dimes Canada
09.2022 - Current
PERSONAL SUPPORT WORKER
PERSONAL ATTENDANT CARE (PAC)
03.2020 - 09.2022
CARE-GIVER
PRIVATE HOME
07.2013 - 03.2018
HIGH SCHOOL DIPLOMA - undefined
L.N.COAKLEY HIGH
PSW CERTIFICATE -
ARCHBISHOP ANTHONY MEAGHER CATHOLIC CONTINUING EDUCATION CENTRE
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