Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Amanda Shewman

Edmonton,Alberta

Summary

Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Red Lobster
Edmonton, Alberta
07.2024 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Checked food before serving it to customers.

Barista

Starbucks
Edmonton, Alberta
04.2022 - Current
  • Operated cash registers to process customer payments.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Server

The Canadian Brewhouse Windemere
Edmonton, AB
12.2020 - 04.2022
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Administrative Assistant / Physiotherapist Assistant

ProActive Physiotherapy & Sports Injury Clinic
Edmonton, AB
09.2019 - 11.2021
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Donut Truck Worker

Jackeios Mini Donus
Edmonton, AB
06.2019 - 06.2021
  • Developed and implemented safety protocols to ensure compliance with health and safety regulations.
  • Provided excellent customer service during transactions.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.

Hostess/Expo/Trainer

The Canadian Brewhouse Lewis Estates and Windemere
Edmonton, AB
10.2018 - 12.2019
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Designed and developed training materials for new employees in the organization.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided feedback on employee performance based on observed results during training sessions.

Education

Bachelors of Kinesiology - Kinesiology, Sport And Recreation

University Of Alberta
Edmonton, AB
04-2025

High School Diploma -

Jasper Place
Edmonton, AB
06-2021

Skills

  • Reliability
  • Listening skills
  • Teamwork
  • Effective oral and written communication skills
  • Positive attitude
  • Strong work ethic
  • Ability to problem solve
  • Can handle cash, prepare bills and make payments
  • Tableside Etiquette

Certification

  • GDL Class 5 Drivers
  • ProServe

Accomplishments

  • Multiple Soccer Medals & Awards
  • Honors
  • Top Teenage Runner 3km

References

Available Upon Request

Timeline

Server

Red Lobster
07.2024 - Current

Barista

Starbucks
04.2022 - Current

Server

The Canadian Brewhouse Windemere
12.2020 - 04.2022

Administrative Assistant / Physiotherapist Assistant

ProActive Physiotherapy & Sports Injury Clinic
09.2019 - 11.2021

Donut Truck Worker

Jackeios Mini Donus
06.2019 - 06.2021

Hostess/Expo/Trainer

The Canadian Brewhouse Lewis Estates and Windemere
10.2018 - 12.2019

Bachelors of Kinesiology - Kinesiology, Sport And Recreation

University Of Alberta

High School Diploma -

Jasper Place

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Amanda Shewman