Alyssa Kate Vea
Allied Health and Sciences
Calgary,AB
Summary
Strong communication and interpersonal skills for providing superior customer service. Patient- and client-focused with demonstrated experience in providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Earnest individual with experience in the human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
5
5
years of professional experience
Work History
Autism Support Worker
Society For Treatment Of Autism
07.2024 - 01.2025
- Promoted social skills development by organising group activities and providing guidance on appropriate peer interactions.
- Managed crisis situations effectively, ensuring the safety of both staff members and clients during incidents involving aggressive or self-injurious behaviours.
- Assisted in personal hygiene, bathing, dressing,
- Help with meal preparation and provide companionship
- Perform house keeping duties like washing dishes, doing laundry and folding clothes
Cashier/Kitchen Staff Member
Big Wings Calgary
04.2024 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and complaints, ensuring satisfaction.
- Restocked and organized merchandise in front lanes.
- Monitored food quality during preparation and service, ensuring adherence to taste standards and freshness.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Autism Youth Support Specialist
Society For Treatment Of Autism
02.2025 - Current
- Participated in regular staff meetings to discuss participant progress, share ideas, and collaborate on improvements or modifications within the program structure itself.
- Monitored behavioural patterns to identify triggers and implement effective intervention strategies.
- Assisted with bathing, dressing and personal hygiene
- Do the dishes, fold clothes and do laundry
- Meal preps, packed lunches and provide companionship
- Do therapy shopping for supplies and reinforcements
- Compile behavioural and health tracking sheets
Cashier/Kitchen Staff Member
The Wendy's Company
02.2024 - 04.2024
- Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods
- Handled cash with high accuracy and took care to check bills for fraud.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Nurse Assistant
Divine Mercy Wellness Center
02.2021 - 10.2023
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
Bachelor Of Science - Public Health
08.2019
Skills
- Customer Engagement
- Complaint Handling
- Client/Patient Care
- Negotiation
- Customer Service
- Problem-solving
- Confidentiality practices
- Adaptability
- Certified in CPR/AED
Languages
English
Bilingual or Proficient (C2)
Filipino
Bilingual or Proficient (C2)
Timeline
Autism Youth Support Specialist - Society For Treatment Of Autism
02.2025 - Current
Autism Support Worker - Society For Treatment Of Autism
07.2024 - 01.2025
Cashier/Kitchen Staff Member - Big Wings Calgary
04.2024 - 05.2024
Cashier/Kitchen Staff Member - The Wendy's Company
02.2024 - 04.2024
Nurse Assistant - Divine Mercy Wellness Center
02.2021 - 10.2023
Cagayan State University-Andrews Campus - Bachelor Of Science, Public Health