Alyssa Kate Vea
Calgary,AB
Summary
Dedicated sales professional offering experience recommending, selecting and assisting with locating merchandise based on the needs of the individual consumer. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Patient-focused Job Title with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
5
5
years of professional experience
Work History
Nurse Assistant
Divine Mercy Wellness Center
11.2020 - 10.2023
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Food Server Attendant
Clinical De Leon
01.2020 - 10.2020
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Salesperson
JayMariMelSon Corporation
07.2019 - 12.2019
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Increased average transaction value by upselling complementary products or services based on customer needs.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
Food Server Attendant
Racquel Climaco
06.2018 - 06.2019
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Supported store operations by maintaining clean and organized store atmosphere.
- Responded to all customer inquiries thoroughly and professionally.
- Inspected dishes and utensils for cleanliness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Education
Bachelor Of Science - Public Health
Cagayan State University-Andrews Campus
Cagayan Valley, Cagayan Philippines 08.2019
Skills
- Customer Engagement
- Complaint Handling
- Customer Care
- Sales Presentations
- Negotiation
- Product knowledge
- Customer Service
Languages
English
Professional Working
Timeline
Nurse Assistant
Divine Mercy Wellness Center
11.2020 - 10.2023
Food Server Attendant
Clinical De Leon
01.2020 - 10.2020
Salesperson
JayMariMelSon Corporation
07.2019 - 12.2019
Food Server Attendant
Racquel Climaco
06.2018 - 06.2019
Bachelor Of Science - Public Health
Cagayan State University-Andrews Campus
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