Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Alyssa Dunlop

Burketon,Canada

Summary

Mature and responsible professional seeking long-term employment to leverage extensive skills, education, and experience. With two years of experience patrolling the roads of the Region of Durham, York, and the Kawarthas, expertise includes responding to emergencies such as motor vehicle accidents and road closures while collaborating effectively with O.P.P., D.R.P.S., M.T.O., and various fire and emergency medical services. Possesses a Class C-Z license and experience in heavy equipment operations, complemented by a diploma from the Mental Health and Addictions Program at Durham College, which included training in conflict resolution and de-escalation techniques. Additionally certified in First Aid and CPR, ready to contribute to a dynamic team focused on safety and efficiency.

Overview

4
4
years of professional experience

Work History

Emergency Response Unit / Patroller

The Miller Group
10.2023 - 07.2025
  • Responding to motor vehicle accidents and other serious incidents under the direction of the MTO and First Responders ensuring a safe and secure road closure for all involved. Co-coordinating with various agencies effectively and promptly.
  • Days / Nights and On-call shifts. Numerous overtime hours.
  • Highway winter operations and maintaining safe roadway services as per MTO requirements.
  • Daily vehicle checks and inspections / Commercial vehicle documentation.
  • Complete required incident and occurrence reports.

Winter Coordinator

The Miller Group
11.2024 - 04.2025
  • Coordinator of Manchester and Baldwin maintenance yards.
  • Oversaw readiness and mechanical condition of snowplows and trucks. Ensuring required maintenance and repairs were done.
  • Responsible for MTO requirements for road conditions ensuring safety for all occupants travelling on the highways.
  • Training Officer for new Employees.
  • Being available 24/7 for any emergencies that arose or questions regarding operations.
  • Completely required reports and documentation accurately for managers, MTO and required legal proceedings.

Support Specialist

Community Living Durham North
07.2021 - 09.2023
  • Implemented behavior intervention plans to support individual client needs and promote positive outcomes.
  • Monitored client progress, adjusting interventions based on behavioral observations and feedback from caregivers.
  • Observed and completed behavioral assessment and treatment plans.
  • Accurately document incident reports, service activities with specifications with daily data collection.
  • Responsible for daily prescribed controlled medications for various clients.
  • Member of the joint Health and Safety team, monthly inspections / documentation of building and company vehicle ensuring a safe environment for all persons.

Education

Diploma - Social Services And Mental Health

Durham College
04-2019

C-Z License - Driving

Ontario Truck Driving Academy
Oshawa
10-2023

Skills

  • Situational awareness
  • Physical fitness
  • Incident documentation
  • Heavy Equipment Operator
  • Patrol techniques
  • Vehicle operation CZ Ontario License classification with zero demerit points
  • Adaptability and flexibility
  • Environmental monitoring, Forecasting weather monitoring highway conditions
  • Teamwork and collaboration
  • Multitasking Abilities / Problem solving / Reliable
  • Ability and experience working rotating shifts
  • Excellent communication oral / written

Interests

  • Physical Fitness
  • Outdoors
  • Auto mobile maintenance and repairs, classic vehicles
  • Continuous learning
  • Animals

Timeline

Winter Coordinator

The Miller Group
11.2024 - 04.2025

Emergency Response Unit / Patroller

The Miller Group
10.2023 - 07.2025

Support Specialist

Community Living Durham North
07.2021 - 09.2023

Diploma - Social Services And Mental Health

Durham College

C-Z License - Driving

Ontario Truck Driving Academy
Alyssa Dunlop