Guillermo Ruiz
Palmdale
Summary
Seasoned Officer focused on maintaining peace, security, and safety within federal facilities or establishments. Extensively trained in crisis prevention and intervention. Able to remain calm and confident even in the most adverse and stressful working conditions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Correctional Emergency Response Team member
Department Of Homeland Security
02.2015 - Current
- Build and strengthen relationships to manage effective planning and implementation of emergency response strategies.
- Maintain current understanding of local, state and federal guidelines for emergency response.
- Facilitate emergency management training for staff and conducted emergency drills.
- Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
Detention Officer
Department Of Homeland Security (The Geo Group)
02.2015 - Current
- Physically restrain detainees during altercations using leverage holds and legal force.
- Conduct physical searches of detainees and premises in search of weapons and contraband.
- Write daily reports and maintain logs of detainee activities and behaviors.
- Took custody of detainees from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Attend to feeding, housing, and physical well-being of detainees.
- Process detainees through appropriate identification and documentation processes as part of facility booking procedures.
- Respond promptly to emergency situations and provide medical aid.
- Transport detainees throughout facility and off-site to medical appointments and court appearances.
- Inspect detention center conditions and take action to rectify problems in order to meet state and federal regulations for health and safety.
- Processed visitors and attorneys arriving to see prisoners.
- Supervise and controlled behavior of detainees.
- Create and maintain positive relationships with detainees to build rapport and trust.
- Process detainees by taking photographs and fingerprints.
- Enforced rules and regulations to maintain order among detainees.
- Respond to emergency situations and de-escalate hostile confrontations.
- Conduct security checks of detainee and living areas.
- Make rounds at specified intervals and conducted head counts and roll calls.
- Prepare reports to document incidents and violations.
- Supervise detainees during meals, recreation and other activities.
- Assist in intake and release of detainees.
- Search building and grounds, living quarters, and work areas for contraband.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Document detainee behavior and activities in logbooks.
- Provide assistance and guidance to detainees regarding daily activities.
Detention Officer
Department Of Homeland Security (The Geo Group)
07.2014 - 02.2015
- Wrote daily reports and maintained logs of detainee activities and behaviors.
- Conducted physical searches of detainee and premises in search of weapons and contraband.
- Took custody of detainee from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
Warehouse/ Merchandiser
W.A. Thompson Distributing
01.2012 - 07.2014
- Ensured loads were built and loaded accurately in a timely manner
- Loaded and unloaded delivery and over-the-road trucks and ensured proper stock rotation in the warehouse and on the trucks
- Maintained and tracked quality control
- Maintained appearance of facility including monitoring and repacking damaged product and general maintenance of equipment
- Safely operated various types of warehouse equipment as necessary
- Drove automobiles or vans to service retail accounts
- Lifting, bending, pulling and pushing Lifted up to 40 pounds overhead Push/pull up to 220 pounds on a two-wheeler
- Worked independently with minimal supervision
- Projected a quality product and company image
- Worked in adverse weather conditions
- Maintained product freshness and presentation
- Stocked coolers and shelves
- Rotated product to ensure freshness pull up shelves and faced packages for quality presentation removed damaged product from selling area —repackage damaged product
- Rebuild and restocked displays
- Communicated inventory issues to sales representative.
Sales Assistant Manager
Oakwest Footwear
12.2010 - 01.2012
- Coached, and motivated a team to drive sales that deliver exceptional customer service
- Ensured high levels of customer satisfaction by being knowledgeable on all products offered, and teamed up with co-workers to provide excellent sales service
- Delivered sales, customer experience, merchandising, visual, and operational expectations
- Acted as a partner between customers, sales associates and store leadership
- Learned and shared expertise of products and trends to fit customer’s needs
- Maintained an awareness of all product knowledge, and current or upcoming product / trends
- Contributed to a positive and inclusive work environment
Education
High School Diploma - General
Pete Knight High School
Palmdale, CA2010
Skills
- Bilingual (Spanish)
- Defensive Tactics
- Correctional Emergency Response
- Assistant Commander/ Squad leader
- Situational Awareness
- Medical Emergency Response
- Facility Security
- Weapons Handling
- Restraint Techniques
- Excellent problem solver
- File and record experienced
- Courtroom practices familiarity
Certification
Highlights
BSIS Exposed pistol permit
BSIS Guard card
First Aid and CPR certified
Timeline
Correctional Emergency Response Team member
Department Of Homeland Security
02.2015 - Current
Detention Officer
Department Of Homeland Security (The Geo Group)
02.2015 - Current
Detention Officer
Department Of Homeland Security (The Geo Group)
07.2014 - 02.2015
Warehouse/ Merchandiser
W.A. Thompson Distributing
01.2012 - 07.2014
Sales Assistant Manager
Oakwest Footwear
12.2010 - 01.2012
High School Diploma - General
Pete Knight High School
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