NISCHAL KC
Sudbury,Ontario
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Response Specialist
Northern911
Greater Sudbury, ON
11.2022 - Current
- Received public emergency and non-emergency calls and supervised response prioritization to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments
- Read system maps, caller information, and documented details in the system
- Relayed the latest information to first responders via electronic means, telephone calls, and radio responses
- Routed calls to police, fire, and ambulance service to meet individual call needs
- Answered calls from the automatic routing system and took basic information from callers
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Manager
Pizza Hut
Greater Sudbury, ON
06.2021 - Current
- Trained and mentored new employees to maximize team performance
- Supervised employees and oversaw quality compliance with company standards for food and services
- Kept employees operating productively and working on tasks to meet business and customer needs
- Coached crew members to optimize performance and motivate them toward more efficient work
- Cooperated with coworkers to improve customer experience and manage storefront
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Bakery Clerk
Smith's Market
Greater Sudbury, ON
08.2022 - 11.2022
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue
- Monitored counter and display inventory by replacing stock and requesting new products from the kitchen to keep areas well-stocked for maximum sales
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services
- Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to bakers and assistants.
Caregiver, Special Needs
Yuwa
Jhapa, Nepal
10.2019 - 02.2021
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Assisted in the development of life skills such as communication and mobility.
- Monitored physical and emotional health of clients.
- Collaborated with healthcare professionals regarding medical treatments and therapies.
- Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
- Organized leisure activities like games, music or art projects to encourage creative expression among clients.
- Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
- Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
Education
Diploma - Computer System Technician
Cambrian College of Applied Arts And Technology
08.2022
Skills
- Situational Awareness
- Providing Briefings
- Financial Records
- Medical Emergency Response
- Treatment Protocols
- Information Documentation
- Information Systems
- Computer Configurations
- Help Desk Support
- Computer Hardware Knowledge
- System Administration
- Computer Troubleshooting
- Verbal and Written Communication
- Linux Operating System
- Work Integrity
- Network Administration
- First Aid Training
- Adaptability
Certification
- Standard first aid and CPR
- Food Handler
Timeline
Emergency Response Specialist
Northern911
11.2022 - Current
Bakery Clerk
Smith's Market
08.2022 - 11.2022
Manager
Pizza Hut
06.2021 - Current
Caregiver, Special Needs
Yuwa
10.2019 - 02.2021
Diploma - Computer System Technician
Cambrian College of Applied Arts And Technology
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