Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alyssa Camara

Edmonton,AB

Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Receptionist

Local Union 488
06.2022 - Current
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Respond to walk in requests and needs
  • Phones answered promptly and professionally
  • Messages recorded accurately with full information needed by recipient, and distributed accurately
  • Mail sorted and distributed daily and accurately
  • Photocopying, faxing, scanning, emailing, document preparation, and other administrative tasks completed in an efficient, accurate, and timely manner
  • People greeted professionally and feel welcomed, included, valued, listened to
  • Able to clarify what people need and either provide with needed information or connect to the best resources
  • Ensures coverage of reception when away from reception area or on leave
  • Handled cash transactions and payments records accurately.

Supervisor

Lowe’s
01.2020 - 06.2022
  • Manged 6 employees which duties include scheduling, task manage and time management
  • Train New hires to ensure employee upholds quality levels expected
  • Completes merchandising resets and service related projects accurately, on time, and in accordance with merchandising and safety standards.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Esthetician

Newity Laser
01.2019 - 01.2020
  • Reception duties, included scheduling appointments with clients, processing payments, and closing duties
  • Welcome clients and explain list of services and products offered
  • Provide customers incentives as way of encouraging them to return
  • Maintaining neat and professional appearance

Customer Service Representative

Lowes
01.2018 - 01.2020
  • Assisting customers with all their shopping needs
  • Cashier, balancing, and cashing out
  • Promoting customer loyalty and plan and/or extended protection/replacement plan
  • Identifying and resolving customers issues, assisting customers, greeting customers, and thanking customers for their business
  • Restock product on shelves
  • Nightly cleaning duties


File Maintenance Clerk

Edmonton Pipe Industry
01.2016 - 01.2017
  • Prepare and maintain filing system
  • Sorted, organized and maintained office records accurately
  • Made copies, faxed, and printed important documents
  • Used and operated office equipment

Education

Diploma

EvelineCharles Academy
Edmonton, AB
09.2019

High School Diploma -

Archbishop O'Leary
Edmonton, AB
09.2018

Skills

  • Successfully works both independently and in team environment
  • Excellent problem solving and decision-making skills
  • Proficiency with Microsoft Office
  • Team Building
  • Organization Skills
  • Staff Management
  • Dependable and Responsible

Certification

  • Microsoft Office Essential Skills
  • Managing Email Overload with Microsoft Outlook
  • Microsoft Teams for Beginners- Comprehensive Teams Course
  • Outlook Essential Training (Microsoft 365)
  • Microsoft Teams Essential Training

Timeline

Receptionist

Local Union 488
06.2022 - Current

Supervisor

Lowe’s
01.2020 - 06.2022

Esthetician

Newity Laser
01.2019 - 01.2020

Customer Service Representative

Lowes
01.2018 - 01.2020

File Maintenance Clerk

Edmonton Pipe Industry
01.2016 - 01.2017

Diploma

EvelineCharles Academy

High School Diploma -

Archbishop O'Leary

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Alyssa Camara