ALYSSA ANDAYA
Coquitlam
Overview
3
3
years of professional experience
1
1
Certification
Work History
TENANT SUPPORT WORKER
LU'MA NATIVE HOUSING SOCIETY
09.2024 - Current
- Provided emotional support to clients during difficult times or crisis situations
- Utilised effective communication strategies to build relationships with clients
- Assisted clients in accessing community resource services
- Developed individual case plan with goals, objectives, and activities to meet client needs
- Recognized crisis situations, assessing potential danger to clients and other individuals
Stylist
In A Wink
02.2024 - 01.2025
- Styled clients' hair according to their preferences and latest trends.
- Executed diverse hairstyling services, contributing to a welcoming and professional salon environment.
- Performed relaxing scalp massages to enhance client comfort and satisfaction.
TENANT SUPPORT WORKER
PATRICIA HOTEL
03.2022 - 12.2023
- Provided emotional support to clients during difficult times or crisis situations
- Provided compassionate care and support to individuals with physical disabilities, mental health issues and learning difficulties
- Assisted clients in developing daily living skills such as budgeting, cooking and cleaning
- Assisted clients in completing forms for services and benefits
- Communicated with third-party agencies and providers for care coordination
- Administering Naloxone in cases of overdose and providing oxygen to the clients
- Helped clients fill out job and housing applications and court documents
- Remained calm and poised in emergency and crisis situations
Education
Dental Reception Diploma -
CDI COLLEGE
BC07.2024
High School Diploma -
BURNABY MOUNTAIN SECONDARY
BC01.2017
Skills
- Organizational Skills
- Confidentiality Handling
- Administrative Support
- Microsoft Office Suite
- Conflict Resolution
- Computer Proficiency
- Multitasking Abilities
Certification
- Occupational First Aid
- CPR
- Food Safe Level 1
- WHMIS Certification
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
TENANT SUPPORT WORKER
LU'MA NATIVE HOUSING SOCIETY
09.2024 - Current
Stylist
In A Wink
02.2024 - 01.2025
TENANT SUPPORT WORKER
PATRICIA HOTEL
03.2022 - 12.2023
Dental Reception Diploma -
CDI COLLEGE
High School Diploma -
BURNABY MOUNTAIN SECONDARY
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