Encouraged prompt responses to crises, offering immediate support and collaborating to implement effective solutions
Provided direct support to vulnerable tenants, including individuals experiencing homelessness, mental health challenges, substance abuse issues, or domestic violence
Facilitated constructive communication among tenants, addressing conflicts and promoting harmonious living environment
Conducted assessments of tenants' needs to monitor progress towards goals to enhance overall well-being
Preserved accurate and confidential records of client interactions, service provision, and outcomes achieved, ensuring compliance with organizational and funder requirements
Maintained accurate and confidential records of tenant interactions, incidents, and support services provided.
Warming Center Lead
Safe At Home Society
01.2024 - Current
Welcomed and engaged with individuals utilizing the warming center, fostering a safe and inclusive space for those experiencing homelessness or extreme weather conditions
Managed the distribution of essential supplies, including blankets, sock, food, drinks and hygiene kits, ensuring clients had access to necessities
Maintained accurate records of client interactions, services provided, and incidents, ensuring compliance with organizational protocols
Provided compassionate assistance to guests, addressing their immediate needs and connecting them with additional resources
Employed effective communication and conflict resolution techniques to address disputes and maintain a peaceful atmosphere within the warming center.
Education
Bachelor of Arts - Psychology -
Bahcesehir University
Istanbul, Turkey
07.2023
Skills
Strong verbal and non-verbal communication and interpersonal skills
Expertise in mitigating conflicts with proactive communication
Strong mediation skills to confront and resolve conflicts in diverse settings
Strong organizational and record-keeping skills
Effectiveness in collaborative teams contributing to positive results