Summary
Overview
Work History
Education
Skills
Certification
Software Hardware Experience
Relevant Course Work
Timeline
Generic

Alvin Lorilla

Tracy,CA

Summary

Seasoned technology lead provides hands-on oversight for complete technical guidance. Expert it assessment and consulting over several years toward cultivating deployments, maintaining security and efficiency and generating status reports. Dedicated leadership to determine technology effectiveness in exceeding internal and government expectations. Resourceful access to custom advisory and troubleshooting services to maintain nonstop operations.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Regional Technology Lead

Acadia Healthcare Company, Inc.
Franklin
10.2007 - Current
  • The Field Services Engineer is accountable for remote and on-site support of IT Infrastructure for Acadia Healthcare.
  • Acts as a Project Manager for facility start-ups, acquisitions, and remodeling projects.
  • Facility and regionally-based IT contractors are coordinated through this role.
  • This individual is responsible for directly overseeing IT-related activities at a facility as well as over-seeing activities performed by contractors.
  • General support responsibilities include, but are not limited to, implementation of local computers, network switches, routers, firewalls and hardware support for local programs.
  • Evaluation of this individual will also include a facility-based IT assessment.
  • Act as a Project Manager for facility start-ups, acquisitions, and remodeling projects, including creating and maintaining project plans and communicating status and areas of risk to management.
  • Work with other IT personnel as well as contractors to successfully complete project on time and on budget.
  • Documentation and maintenance of Acadia project standards.
  • Responsible for vetting and tracking of hardware equipment for projects.
  • Selection and supervision of contract resources as needed.
  • Responsible for network installations and upgrades.
  • Responsible for network cabling, switches, Routers, and firewall installations including direct installation, maintenance, troubleshooting, cable creation, punch down and tone-out/installation on patch panel.
  • Train users, in person and remotely, on basic computer usage.
  • Identify and test new hardware solutions.
  • Create and maintain PC images.
  • Test and validate new hardware and OS for existing business applications.
  • Manage local telecom/cabling/electrical providers.
  • Hardware troubleshooting of PC systems, Laptops, Printers, and Windows servers.
  • Network and OS (Win 98, ME, 2000, XP & Windows 7) related troubleshooting.
  • Monitor / manage support requests (Nurse Betty).
  • Monitor performance and availability of systems with active and manual tools and processes.
  • Interface with associated IT staff, financial staff, contractors and financial consultants.
  • Identify IT related security and safety needs and issues.
  • Support as required IT Team technical and administrative activities, input to IT budgets and reporting.
  • Facilitate purchase requests and monitor performance to budget for products and services procured for related systems.
  • Maintain skills by attending related training and performing research.
  • Travel and interface with external and/or internal locations in support of primary duties.
  • Evening and weekend preventive maintenance and emergency on-call activities as required.

Technical Support Engineer

InterVision System Technologies
Santa Clara
06.2005 - 10.2007
  • Provide end user support for Network Appliance devices on software/hardware/network issues in a 24x7x365 call center via phone support/email support.
  • Integrate servers (IBM, Sun Microsystems, HP); server builds, rebuilds, upgrades.
  • Document work performed by means of a ticket tracking system.
  • Desktop Support.
  • AD Management; setting up new users; Microsoft Exchange; Blackberry services; Antivirus.
  • Responsible for racking network devices at customer sites.
  • Maintain inventory tracking of computer hardware equipment.

IT Support Lead

DeVry University
Fremont
03.2004 - 06.2005
  • Managed network administrators in daily projects and special projects/assignments.
  • Provide technical support to administrative and academic systems.
  • Install/upgrade/troubleshoot hardware and software.
  • Install/configure Norton Antivirus and software firewall applications.
  • Maintain network infrastructure for campus networking lab.
  • Experience with Symantec Ghost imaging software.
  • Setup and configure DNS, IIS, POP3, SMTP, DHCP, TCP/IP, FTP, NTFS.
  • Basic familiarity with the configuration of Cisco switches, routers and PIX firewalls.
  • Provide assistance to students and staff in the implementation of networking labs assignments.
  • Responsible for overall progress of Network Communications Lab.

Eligibility Representative

Lifeguard, Inc.
Milpitas
02.1999 - 12.2001
  • Determined eligibility of benefits for members of small and large companies.
  • Provided phone support to members of small and large companies.
  • Contributed in significant process training and transition during company’s conversion to new computer database (Facets).

Manufacturing Associate III

Komag, Inc.
San Jose
03.1998 - 11.1998
  • Thin film, high capacity hard-disk manufacturing; Equipment operator.
  • Responsible for formulating and submitting reports of total production daily.

Ramp Lead

Ogden Aviation
San Jose
05.1994 - 07.1998
  • Trained in the operation of airport equipment/machinery and baggage handling.
  • Supervised ramp personnel in punctual flight turn-around-time arrivals and departures ensuring cargo and aircraft services were complete and accurate.
  • Responsible for productive operations to ensure quality of service for Alaska Airlines, TWA, and Mexicana Airlines.

Engineman, 3rd Class Petty Officer

United States Navy, USS Rodney M. Davis (FFG 60)
Yokosuka
10.1990 - 10.1993
  • Trained in the operation/maintenance/overhaul of diesel engine generators, air compressors, water distilling plants, A/C & Refrigeration, boilers, steering units, fin stabilizers, and other auxiliary equipment.
  • Trained in fire prevention and damage control.

Education

Bachelor of Science - Network & Communication Management

DeVry University
Fremont
06.2005

Skills

  • Microsoft Windows
  • Microsoft Office
  • Symantec Ghost 75
  • Symantec Ghost 80
  • Symantec Ghost 110
  • HP Proliant
  • IBM
  • Sun
  • Dell Poweredge
  • Active Directory
  • Network Appliance Storage
  • Juniper Network Connect
  • Kaspersky Antivirus Software
  • Overland Storage
  • Symantec Backup Exec
  • Kronos
  • Avaya IP Office
  • Network Switches
  • Juniper Firewalls
  • EMC Avamar

Certification

NetApp Certified Expert (NACE), 04/01/07

Software Hardware Experience

  • Microsoft Windows
  • Microsoft Office
  • Symantec Ghost 7.5, 8.0, 11.0
  • Servers: HP Proliant/IBM/Sun/Dell Poweredge
  • Active Directory
  • Network Appliance Storage
  • Juniper Network Connect
  • Kaspersky Antivirus Software
  • Overland Storage
  • Symantec Backup Exec
  • Kronos
  • Avaya IP Office
  • Network Switches
  • Juniper Firewalls
  • EMC Avamar

Relevant Course Work

  • Introduction to Telecommunications
  • PC Computer Applications for Business
  • Systems and Networks
  • Principles of Data Communications
  • LAN/WAN Technologies
  • Introduction to Programming using Java
  • Routing Technology
  • Internetworking with TCP/IP
  • Network Operating Systems
  • Unix in the Network
  • Networks in the Enterprises
  • Concepts in Information Security
  • NetApp SAN Administration
  • NetApp Data Protection & Retention
  • NetApp High Availability
  • NetApp Multiprotocol Administration

Timeline

Regional Technology Lead

Acadia Healthcare Company, Inc.
10.2007 - Current

Technical Support Engineer

InterVision System Technologies
06.2005 - 10.2007

IT Support Lead

DeVry University
03.2004 - 06.2005

Eligibility Representative

Lifeguard, Inc.
02.1999 - 12.2001

Manufacturing Associate III

Komag, Inc.
03.1998 - 11.1998

Ramp Lead

Ogden Aviation
05.1994 - 07.1998

Engineman, 3rd Class Petty Officer

United States Navy, USS Rodney M. Davis (FFG 60)
10.1990 - 10.1993

Bachelor of Science - Network & Communication Management

DeVry University

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Alvin Lorilla