Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Almis Aman

Ottawa

Summary

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents. As a bilingual candidate I offer excellent client and customer based services that meet and exceed expectations.

Overview

9
9
years of professional experience

Work History

Pre-Board Screening Officer

GardaWorld Security
12.2015 - 06.2024
  • Monitored passenger behavior and identified potential security threats in real-time.
  • Conducted thorough security screenings to ensure compliance with safety protocols and regulations.
  • Collaborated with law enforcement agencies to address security incidents effectively.
  • Maintained accurate documentation of security activities and incident reports.
  • Implemented process improvements that enhanced efficiency of screening operations.

On-Site Desk Support

DXC Technology
06.2022 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Provided technical support for hardware and software issues, ensuring timely resolution for end-users.
  • Managed ticketing system to prioritize and track user requests effectively, improving response times.
  • Implemented knowledge base updates, streamlining processes and enhancing team efficiency in problem-solving.

Education

Associate of Science - Computer Systems Technician

Algonquin College
Ottawa, ON
01-2021

Skills

  • First aid training
  • Security guard license
  • Emergency response
  • Relationship building and management
  • Security screenings
  • Conflict de-escalation
  • Conflict resolution techniques
  • FLUENT IN French and English

Languages

French
Native or Bilingual

Timeline

On-Site Desk Support

DXC Technology
06.2022 - 09.2022

Pre-Board Screening Officer

GardaWorld Security
12.2015 - 06.2024

Associate of Science - Computer Systems Technician

Algonquin College
Almis Aman