Allyah Jennah Ahmed
Brampton,ON
Summary
High-achieving Senior Sales Associate successful at consistently exceeding sales targets. Personable and persuasive with exceptional sales prowess honed over 2 years in the telecommunications industry. Assesses customer needs and delivers individualized recommendations to foster satisfaction.
Overview
3
3
years of professional experience
Work History
Senior Sales Associate
Bell Canada
04.2022 - Current
- Developed expert-level product knowledge of product lines and services to effectively communicate their benefits to potential customers.
- Exceeded annual sales targets by 150% for two consecutive years by tailoring pitches to diverse client needs.
- Drove market expansion by identifying and securing 300+ new client accounts within a single year, resulting in a 15% increase in annual performance for the territory.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Collaborated with cross-functional teams to streamline sales processes, resulting in improved workflow efficiency.
- Utilized data analytics to identify areas of opportunity and develop targeted strategies for improvement, leading to a 10% increase in cross-sell opportunities
Front End Retail Cashier
Giant Tiger
07.2021 - 11.2021
- Processed over 250 transactions daily with a 99.9% accuracy rate, employing strong attention to detail and proficiency in POS systems to enhance store efficiency and customer satisfaction.
- Maintained inventory levels and restocked product aisles to ensure optimal availability, leading to a 20% increase in customer satisfaction scores..
- Helped customers complete purchases, locate items, and join reward programs.
- Delivered exceptional customer service by
- Cultivated a welcoming retail environment by actively engaging with customers, contributing to a 15% increase in repeat visits.
Education
Bachelor of Fine Arts - Digital Arts And New Media
Toronto Metropolitan University
Toronto, ONHigh School Diploma -
Mayfield Secondary School
Caledon, ONSkills
- Product Knowledge
- Management
- Staff Training and Development
- CRM proficiency
- Cold calling skills
- Objection handling
- Referral Generation
- MS Office Applications
- Customer Assistance
- Client Relationship Building
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Senior Sales Associate
Bell Canada
04.2022 - Current
Front End Retail Cashier
Giant Tiger
07.2021 - 11.2021
Bachelor of Fine Arts - Digital Arts And New Media
Toronto Metropolitan University
High School Diploma -
Mayfield Secondary School
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