Alison Latreille
Summary
Business Marketing graduate with hands-on experience in digital marketing, content creation, and competitive research. Proficient in developing social media content and supporting marketing campaigns while managing multiple priorities in dynamic settings. Effective communicator with a track record of collaboration across teams and maintaining organized marketing resources.
Overview
4
4
years of professional experience
Work History
Sales Associate
Deco Windshield Repair
Ottawa
05.2025 - Current
- Facilitated sales of 10-12 windshield protection plans per shift by effectively communicating benefits and coverage, enhancing customer understanding.
- Provided friendly, high-quality customer service in a fast-paced outdoor environment, contributing to positive customer experiences.
- Executed professional windshield repairs using industry standard tools, ensuring customer satisfaction and safety.
- Operated a kiosk managing setup, inventory, and daily operations.
- Increased customer understanding of protection plans by improving explanation clarity by an estimated 20-30%, based on customer responses.
Golf Course Attendant
Royal Ottawa Golf Club
Gatineau, QC
08.2022 - 11.2024
- Coordinated 20+ golf tournaments, overseeing logistics to enhance participant experience for 150+ per event.
- Improved tournament logistics efficiency by 15% through better coordination and communication.
- Provided high-quality customer service by addressing guest concerns, contributing to overall enjoyment of their experience.
- Maintained clubhouse cleanliness and organized guest areas, fostering a welcoming atmosphere for members and guests.
- Mentored 4+ new hires, contributing to a smoother onboarding process and faster integration into team operations.
Server/Hostess
Amora Hotel Riverwalk
, Australia
12.2023 - 03.2024
- Managed 5-8 tables, ensuring timely delivery of food and beverages to enhance guest satisfaction.
- Collaborated with team members to streamline operations during high-volume shifts, enhancing overall guest experience.
- Resolved guest concerns promptly, fostering a positive atmosphere contributing to a 5% increase in repeat business and customer loyalty.
- Set up and served events, including wedding receptions and birthday celebrations, ensuring client expectations were met and events ran smoothly.
Content Creator
Black Widow Cheer Gym
Ottawa
09.2021 - 04.2023
- Created eye-catching thumbnails, captions, and short-form videos aligned with trending formats to attract and retain audience attention.
- Filmed and edited engaging content for cheer gym and team pages across all social media platforms to enhance online presence.
- Developed expertise in content planning, visual storytelling, and audience engagement to strengthen content strategy.
Education
Ottawa, Ontario - Business Marketing
Algonquin College
Ottawa, Ontario04-2026
Skills
- Market analysis
- Project coordination
- Web content management
- Digital content creation
- Microsoft Office proficiency
- Detail-oriented
- Cross-functional collaboration
- Strong written and verbal communication
Volunteer Experience
Customer Service, The Snowsuit Fund, Ottawa, ON, 11/01/14, 01/01/19, Promoted key products, through targeted recommendations and displays., Assisted in organizing product displays to meet visual merchandising standards., Answered inquiries, providing clear product information to customers.
Leadership Experience
Golf Course Attendant, Royal Ottawa Golf Club, Gatineau, QC, (07/01/23 - 08/01/24)
- Lead a team of 4+ new hires, by providing training leading to overall improved team performance.
Projects
Group Project Marketing Foundations, Business Marketing, Ottawa, ON - (11/01/24 - 12/01/24)
- Lead a team of 3 students in completing Deliverable 1 (Market Analysis), gathering data on industry trends and consumer behaviour.
- Coordinated team efforts, dividing tasks such as data collection, analysis, and report writing, ensuring timely completion of market analysis.
- Directed development of Deliverable 2 (Marketing Mix Strategy), leading creation of a comprehensive plan covering product positioning, competitive pricing models, and distribution channels using Canva.
- Achieved a grade above 90% for both deliverables, earning a positive feedback from professor for leadership, analysis, and execution.
Timeline
Sales Associate
Deco Windshield Repair
05.2025 - Current
Server/Hostess
Amora Hotel Riverwalk
12.2023 - 03.2024
Golf Course Attendant
Royal Ottawa Golf Club
08.2022 - 11.2024
Content Creator
Black Widow Cheer Gym
09.2021 - 04.2023
Ottawa, Ontario - Business Marketing
Algonquin College