Alisha De La Rosa
La Puente
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Developed skills in fast-paced retail environments, ready to transition into new field.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sally Beauty
12.2024 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Informed customers of current promotions and events
Sales Associate
Kohl's
10.2021 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Administration of Justice
Rio Hondo College
Whittier, CA05-2025
High School Diploma -
La Puente High School
La Puente, CA05-2022
Skills
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Upselling strategies
- Merchandise restocking
- Product knowledge expertise
- Teamwork and collaboration
- Inventory control
- POS system operation
- Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Beauty Advisor
Sally Beauty
12.2024 - Current
Sales Associate
Kohl's
10.2021 - 01.2025
No Degree - Administration of Justice
Rio Hondo College
High School Diploma -
La Puente High School
Similar Profiles
Jay PerezJay Perez
Store Manager at Sally Beauty- Sally Beauty Holdings Inc.Store Manager at Sally Beauty- Sally Beauty Holdings Inc.
MELISSA WINTERSMELISSA WINTERS
Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.
LISA SULLIVANLISA SULLIVAN
Senior Director, Ecommerce at Sally Beauty Holdings, BSG, Beauty Systems GroupSenior Director, Ecommerce at Sally Beauty Holdings, BSG, Beauty Systems Group
Alfred L. Johnson IIIAlfred L. Johnson III
Shipping Warehouse Associate at Sally Beauty SupplyShipping Warehouse Associate at Sally Beauty Supply
JOSE A. IBARRAJOSE A. IBARRA
Photographer at Independent Management-Swing Set ImagesPhotographer at Independent Management-Swing Set Images