Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelina Jimenez

Baldwin Park

Summary

Dynamic Beauty Advisor with a proven track record at Sally's Beauty Supply, excelling in customer engagement and upselling strategies. Recognized for enhancing sales revenue through expert product knowledge and effective team collaboration. Committed to delivering exceptional service while maintaining confidentiality and organization in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Beauty Advisor

Sally's Beauty Supply
10.2009 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
  • Resolved customer complaints with empathy and efficiency, preserving brand reputation.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.

Filling Clerk

Sweeda
03.2006 - 07.2008
  • Examined, categorized, and sorted incoming documents.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
  • Collaborated with colleagues to develop best practices for document management and organization.

Cashier

Deardens Furniture Store
08.2005 - 03.2006
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Cosmetology Liscence - Cosmetology

Marinello School of Beauty
West Covina, CA

Baldwin Park High School
Baldwin Park, CA

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Flexibility and adaptability
  • Customer engagement
  • Upselling strategies
  • Attention to detail
  • Payment processing
  • Paperwork management
  • Merchandise restocking
  • Returns processing
  • Cross-selling techniques
  • Appointment scheduling
  • Inventory control
  • Product knowledge expertise
  • Sales coordination
  • Display arrangements
  • Event planning
  • Report generation
  • Money transfer systems
  • Time management
  • Multitasking and organization
  • Clear communication
  • Empathy and patience
  • Work independently
  • Filing systems
  • Retrieving files
  • Alphabetical filing
  • Deadline oriented
  • Scanning documents
  • Document management
  • Fax machines
  • Labeling files
  • Document destruction
  • File organization

Languages

Spanish
Native or Bilingual

Timeline

Beauty Advisor

Sally's Beauty Supply
10.2009 - Current

Filling Clerk

Sweeda
03.2006 - 07.2008

Cashier

Deardens Furniture Store
08.2005 - 03.2006

Cosmetology Liscence - Cosmetology

Marinello School of Beauty

Baldwin Park High School

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Angelina Jimenez