ALISHA BEYER
Rocky View County,AB
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Taproom Manager
Origin Malting & Brewing Co Ltd.
08.2021 - Current
- Coordinated with marketing teams to develop advertising campaigns that effectively showcased the unique offerings of the taproom venue.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Strengthened community connections by participating in local events, partnering with nearby businesses, and supporting charitable causes.
- Assisted in budget development by tracking expenses, identifying cost-saving opportunities, and forecasting revenue trends.
- Developed strong relationships with vendors, negotiating favorable pricing for products and services.
Waitress
Dockside Bar & Grill
07.2017 - 08.2021
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Trained new servers on restaurant policies and procedures.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Brand Ambassador
Alberta Grains
04.2019 - 09.2020
- Promoted positive company image through superior customer service experiences.
- Maintained consistent visual merchandising standards to highlight product features and attract customers.
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Educated customers on product features and answered questions regarding product use.
Education
Bachelor of Education - Natural Sciences
University Of Calgary
Calgary, AB06.2022
Skills
Teamwork and Collaboration
Employee Relations
Data Analysis
Social Media Management
Brand Awareness
Contract Administration
Scheduling
Records Organization and Management
Inventory Tracking and Management
Customer Retention
Organization
Microsoft proficiency
Resource Allocation
Guest Interaction
Timeline
Taproom Manager
Origin Malting & Brewing Co Ltd.
08.2021 - Current
Brand Ambassador
Alberta Grains
04.2019 - 09.2020
Waitress
Dockside Bar & Grill
07.2017 - 08.2021
Bachelor of Education - Natural Sciences
University Of Calgary
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