ALIAKBAR BALDIWALA
290 Sheppard Avenue West,Toronto,ON
Summary
Experienced Senior Sales Associate with over 4 years in retail sales, specializing in consumer Market. Recognized for consistently surpassing sales goals, including achieving 80% of quarterly targets. Adept at training and mentoring junior associates to improve overall team performance. Strong expertise in inventory management, merchandising, and handling customer inquiries with professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Senior Sales Associate
7-eleven
04.2023 - 11.2024
- Developed strong client relationships through excellent customer service and product knowledge.
- Increased overall sales by 10% every two months and got success in consistently achieving and exceeding performance targets.
- Organized successful in-store events that attracted potential customers, increasing foot traffic and brand awareness.
Cerified Sales Associate
7-eleven
06.2022 - 03.2023
- Organized promotional events to increase brand awareness and drive sales results.
- Supported inventory management, ensuring accurate stock levels for optimal sales potential.
- Improved customer satisfaction ratings by promptly addressing concerns and resolving issues.
Cashier
Metro Inc
11.2022 - 01.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Customer Service Consultant
ICICI Bank
11.2020 - 06.2022
- Gained in-depth understanding of company products, systems and policies to give customers expert support.
- Increased client retention through exceptional service and timely solutions to issues.
- Identified upselling opportunities during interactions with customers, promoting additional products or services that resulted in increased revenue.
Education
Post Graduate Diploma - Digital Marketing And Content Creation
York University
Toronto, ON12-2023
Post Graduate Diploma - Business Administration
York University
Toronto, ON12-2022
BBA - Business Administration And Management
Navrachana University
Vadodara,Gujarat,India08-2021
Post Graduate Diploma - Digital Marketing And Content Creation
York University
Toronto, ON12-2023
Skills
Communication Skills
Sales Expertise
Problem Solving
Adaptability
Client acquisition
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
UCMAS (Universal Concept of Mental Arithmetic System Certificate Holder, 2020)
Certified Senior Sales Associate Certificate, 2024 7Eleven)
Timeline
Certified Senior Sales Associate
7-eleven
04.2023 - 11.2024
Cashier
Metro Inc
11.2022 - 01.2023
Cerified Sales Associate
7-eleven
06.2022 - 03.2023
Customer Service Consultant
ICICI Bank
11.2020 - 06.2022
Post Graduate Diploma - Digital Marketing And Content Creation
York University
Post Graduate Diploma - Business Administration
York University
BBA - Business Administration And Management
Navrachana University
Post Graduate Diploma - Digital Marketing And Content Creation
York University
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