Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Associate
Prada
06.2021 - Current
Deliver expert product knowledge and styling guidance within the luxury handbag category
Build and maintain relationships with VIP clients using CRM tools
Achieve and surpass monthly sales goals through personalized service
Ensure merchandise aligns with Prada's visual standards
Support stockroom operations and inventory control
Sales Associate
Celine
10.2020 - 05.2021
Provided luxury customer service focused on men’s fashion
Exceeded sales goals with tailored solutions
Maintained product presentation and back-of-house operations
Sales Associate
Dior
09.2017 - 10.2019
Consistently met and exceeded sales targets
Built a clientele base using CRM strategies
Maintained premium in-store experience
Assistant Manager / Men’s Specialist
Coach
10.2014 - 04.2017
Led men's department and supported store operations
Trained staff on product knowledge and clienteling
Executed CRM plans and maintained inventory accuracy
Sales Associate / Key Holder
Judith & Charles
01.2014 - 10.2014
Provided sales support across women’s categories
Maintained store appearance and stock replenishment
Education
Business Analyst Certification - Fundamentals of Business Analysis
University of British Columbia
01.2014
English Diploma - undefined
Wenzao Ursuline College of Languages
01.2005
Skills
Fluent in English and Mandarin Chinese
Proficient in Microsoft Office
Strong communication skills
Client relationship skills
Organized
Self-motivated
Independent worker
Experienced in luxury retail operations
Experienced in cross-cultural engagement
Professional Development
Model Thinking, University of Michigan
Introduction to Finance, University of Michigan
Developing Innovative Ideas, University of Maryland
Operations Management, University of Pennsylvania
Competitive Strategy, LMU Munich
Timeline
Sales Associate
Prada
06.2021 - Current
Sales Associate
Celine
10.2020 - 05.2021
Sales Associate
Dior
09.2017 - 10.2019
Assistant Manager / Men’s Specialist
Coach
10.2014 - 04.2017
Sales Associate / Key Holder
Judith & Charles
01.2014 - 10.2014
English Diploma - undefined
Wenzao Ursuline College of Languages
Business Analyst Certification - Fundamentals of Business Analysis