Alexandre Couët
Gatineau
Summary
Highly organized and detail-oriented Administrative Services Officer with proven experience in data management, document drafting, financial correspondence, and client service within the public sector. Skilled in researching, assessing, and analyzing information, identifying issues, and presenting findings to management. Seeking to leverage my experience and commitment to excellence in a role at the Government of Canada.
Overview
10
10
years of professional experience
Work History
Administrative Services Officer (AS-02)
Public Services and Procurement Canada
2024.06 - Current
- Correspondence Management: Draft, send, and archive email correspondence with internal and interdepartmental teams, financial teams, service providers, and other stakeholders, ensuring clear communication and accurate record-keeping across all levels.
- Financial Organization: Classify, organize, and maintain invoice files on GCdocs to ensure quick and easy access to necessary information.
- Data Management: Maintain and update records, databases, and files, ensuring accuracy and confidentiality.
- Client Service: Serve as the primary point of contact for employees at GCcoworking locations, providing high-quality service by promptly addressing inquiries, resolving technical issues, guiding on workspace policies and procedures, and maintaining a welcoming and efficient environment.
Bartender
La Belle et la Bœuf
2022.06 - 2024.06
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Automotive Technician
Villa Toyota
2021.06 - 2022.06
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Cleaner and Security
Maison Accueil Sagesse
2018.02 - 2021.06
- Ensured a safe and clean environment in the residence by performing regular cleaning tasks, conducting safety rounds, and monitoring security measures, contributing to the overall well-being and comfort of the residents.
- Interacted warmly with the nuns and kept clear communication with nurses, helping to create a friendly and supportive living environment.
- Handled emergencies or incidents calmly, working with nursing staff to maintain the safety and security of all residents.
Security Guard
Toersa
2015.01 - 2018.01
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Certified in standard First Aid and CPR/AED level C - Canadian Red Cross
06.2024
High school equivalency diploma - GED
06.2023
Automobile mechanics diploma - Automotive Mechanics
Ecole Des Métiers Spécialisés Asticou
Gatineau, QC06.2021
Skills
- Microsoft office 365 – excel, word, outlook & Teams
- Office administration
- Document management
- Budgeting and finance
- Effective Communication
- Customer service
- Technical analysis
- Problem-solving
- Reliability
Clearance
Reliability Clearance
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Services Officer (AS-02)
Public Services and Procurement Canada
2024.06 - Current
Bartender
La Belle et la Bœuf
2022.06 - 2024.06
Automotive Technician
Villa Toyota
2021.06 - 2022.06
Cleaner and Security
Maison Accueil Sagesse
2018.02 - 2021.06
Security Guard
Toersa
2015.01 - 2018.01
Certified in standard First Aid and CPR/AED level C - Canadian Red Cross
High school equivalency diploma - GED
Automobile mechanics diploma - Automotive Mechanics
Ecole Des Métiers Spécialisés Asticou
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