Passionate about tropical ocean environments and coral reef conservation Avid traveler with a deep appreciation for cultural and ecological diversity Committed to helping others, reflected through extensive experience in customer service Strong advocate for environmental conservation in all forms
Alexandra Paton
Aurora
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Extensive hands-on experience in high-class customer service and gifted in people-skills.
Overview
8
8
years of professional experience
Work History
Serving, Hosting, Bartending
The Keg Steakhouse and Bar
01.2017 - Current
- Managing various tasks and duties that ensure exceptional customer satisfaction and effective service rendering.
- Welcome, seat and manage all guests for duration of stay
- Serving tables high class food and beverage
- Completion of extensive bartending training, courses and experience
- Work closely with management to oversee general flow
Server
Earls Kitchen + Bar
08.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Created relationships with regulars in Toronto's Financial District to ensure a personal touch to customer service
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Sales Associate
Brandy Melville
01.2018 - 01.2019
- Working in retail as well as being a cashier and at women's clothing store in Upper Canada Mall
- Daily photographs under the title of "in-store model"
- Processing transactions with excellent customer service
Education
Bachelor of Science - Marine and Freshwater Biology
University of Guelph
Guelph04.2025
Bachelor of Science - Marine Biology
University of The Bahamas
Nassau, Bahamas04.2023
High School Diploma -
St Maximilian Kolbe Catholic High School
Aurora06-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- High-end customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Dependable and responsible
- Calm under pressure
RELEVANT NOTES
- Over 200 hours of volunteer experience, including camp counseling, live entertainment, and community events—demonstrating strong interpersonal skills, adaptability, and leadership
- Nearly a decade of experience in high-end customer service environments, with a proven ability to handle diverse clientele, resolve conflicts, and provide exceptional guest experiences
- Deep passion for travel and global cultures, complemented by a background in environmental science and a strong commitment to safety, sustainability, and helping others
Interests
LANGUAGES
English.
Timeline
Server
Earls Kitchen + Bar
08.2024 - 12.2024
Sales Associate
Brandy Melville
01.2018 - 01.2019
Serving, Hosting, Bartending
The Keg Steakhouse and Bar
01.2017 - Current
Bachelor of Science - Marine and Freshwater Biology
University of Guelph
Bachelor of Science - Marine Biology
University of The Bahamas
High School Diploma -
St Maximilian Kolbe Catholic High School
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