Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALEXANDER (Sandy) CRICHTON

Misissauga,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

39
39
years of professional experience

Work History

Transit Operator

Mississauga Transit
08.1995 - 05.2022
  • Communicated effectively with diverse populations through strong interpersonal skills and when interacting with passengers from varied backgrounds.
  • Operated Mississauga Transit (MiWay) buses of all types on all routes originating from the Central Parkway Garage.
  • Followed company policies and procedures and maintained compliance with customer service and strict safety standards.
  • Adhered to applicable regulations when operating transit vehicle communication systems to announce stops and special circumstances to riders.
  • Completed regular vehicle inspections and recorded results.
  • Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
  • Operated with safety and skill to avoid accidents and delays.
  • Answered questions and addressed concerns from riders regarding transit schedules, routes, and operations

Intermodal Clerk

Canadian Pacific Railways
09.1994 - 08.1995
  • Received and released Intermodal containers and truck trailers to company and third party freight operators. in a large intermodal (rail, truck) terminal
  • Resolved problems, improved operations and provided exceptional service to customers
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.

Manager Train Service

Canadian National Railways
01.1989 - 12.1993
  • First level supervisor of Canadian National train crews in GO Train service. Proved successful working within tight deadlines and a fast-paced environment.
  • Provided direction to employees to ensure timely and efficient provision of passenger service in the Greater Toronto Area.
  • Actively monitored adherence to federal and company safety regulations by accompanying crews in their daily activities and observing job performance.
  • Investigated on site incidents and recommended corrective and disciplinary action.
  • Co-chaired Joint Safety and Health Committee. Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted employees in their interactions with company payroll and benefits offices.

Rail Traffic Controller

Canadian National Railways
01.1988 - 01.1989
  • Operated Centralized Traffic Control system from Toronto to Armstrong, ON
  • Responsible for routing and dispatching of trains in single track territory
  • Prioritized safe and timely train movements according to class of train and its adherence to schedule
  • Organized and permitted maintenance work on main tracks and sidings while recognizing the requirements both safety and train service

Railway Operator/Station Agent

Canadian National Railways
05.1983 - 01.1988
  • Operator/Station Agent throughout Ontario. (Hamilton to Kingston. Toronto to Washago)
  • Passed operating orders from Rail Traffic Controllers to freight and passenger trains.
  • Sold Via Rail tickets to customers, made reservations, handled checked baggage, provided information on ticket prices, schedules, and routes by telephone and personal inquiry
  • Handled shipping documents, switch lists, and waybills for freight traffic at stations.
  • Operated interlockings to provide routing and signals for train movements

Education

Certificate Level 1 - Canadian Institute of Traffic And Transportation

Sheridan College
Brampton, ON
05.1995

Honours Bachelor of Arts - History

University of Toronto, Erindale College
Mississauga, ON
06.1983

Skills

  • Customer Relations Skills
  • Safe Operation of Vehicles
  • Area Knowledge
  • Passenger Safety
  • Efficient Service
  • Route Planning
  • Pickup and Drop-Off Scheduling

Timeline

Transit Operator

Mississauga Transit
08.1995 - 05.2022

Intermodal Clerk

Canadian Pacific Railways
09.1994 - 08.1995

Manager Train Service

Canadian National Railways
01.1989 - 12.1993

Rail Traffic Controller

Canadian National Railways
01.1988 - 01.1989

Railway Operator/Station Agent

Canadian National Railways
05.1983 - 01.1988

Certificate Level 1 - Canadian Institute of Traffic And Transportation

Sheridan College

Honours Bachelor of Arts - History

University of Toronto, Erindale College

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ALEXANDER (Sandy) CRICHTON